Insurance Customer Service Representative

Josue Rivera - State Farm Agency, located in Tampa, FL, has an immediate opening for a customer centric Insurance Professional. In this role you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Ideal candidate will be detail oriented, have excellent customer service skills, and a desire to help people in the community. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

If youre ready to make a difference in peoples lives while advancing your career in a dynamic environment, we want to hear from you! Apply today!

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Must have or be willing to obtain proper insurance licensing

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health and Life benefits
• Valuable career-building experience