Bilingual Medical Front/Back Office Assistant

Bilingual Medical Front/Back Office Assistant

Ocala, FL | Temp-Perm | $17-$19/hour

Position Overview

• Dual role handling both clinical and administrative duties in a medical office.
• Reports to the Office Manager and supports providers while ensuring positive patient experiences.
• Safety-sensitive position involving direct patient care and possible medication administration.

Key Responsibilities

• Patient Care & Clinical Support
• Greet, prepare, and document patient information in EMR (history, vitals, medications, allergies, etc.).
• Assist providers during exams, procedures, and treatments.
• Perform clinical tasks such as administering oral/injectable meds, wound care, IV starts, and diagnostic tests (EKG, pulse oximetry, eye exams, etc.).
• Conduct CLIA-waived lab tests, glucose checks, PT/INR testing, and specimen processing.
• Sterilize instruments and maintain a clean, organized exam area.
• Provide patient education per provider direction.
• Administrative / Front Office Duties
• Handle phones, greet patients, schedule appointments, and manage check-in/out processes.
• Verify insurance, process referrals, and manage prescription requests.
• Maintain accurate patient records and documentation in EMR.
• Assist with proactive patient communication (reminders, follow-ups, care coordination).
• Support supply inventory, ordering, and office medication management.
• Assist in onboarding and training new team members.

Qualifications

• Education: High school diploma or equivalent required; completion of accredited Medical Assistant program preferred.
• Experience: Minimum 1 year as a Medical Assistant.
• Certifications: CPR preferred; IV start and phlebotomy experience a plus.
• Familiarity with EMR systems , Google Suite, and Microsoft Office.
• Knowledge of HIPAA, OSHA, and medical coding preferred.
• Must be bilingual (English/Spanish) for patient communication.

Skills & Attributes

• Excellent communication, organization, and multitasking skills.
• Strong attention to detail and ability to handle confidential data.
• Team-oriented yet capable of working independently.
• Compassionate, patient-focused, and culturally sensitive.
• Reliable, professional, and able to thrive in a fast-paced clinic environment.

Compensation & Benefits

• Pay: $17–$19/hour
• Benefits include:
• Medical, dental, vision, disability, and life insurance
• 401(k) with employer match
• Paid time off and paid holidays

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* Interpret oral or sign language, or translate written text from one language into another.
* Follow ethical codes that protect the confidentiality of information.
* Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
* Listen to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.
* Compile terminology and information to be used in translations, including technical terms such as those for legal or medical material.
* Refer to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.
* Check original texts or confer with authors to ensure that translations retain the content, meaning, and feeling of the original material.
* Adapt translations to students' cognitive and grade levels, collaborating with educational team members as necessary.
* Compile information on content and context of information to be translated and on intended audience.
* Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.
* Adapt software and accompanying technical documents to another language and culture.
* Educate students, parents, staff, and teachers about the roles and functions of educational interpreters.
* Proofread, edit, and revise translated materials.
* Read written materials, such as legal documents, scientific works, or news reports, and rewrite material into specified languages.
* Travel with or guide tourists who speak another language.