Office Manager
Must have Dental Management experience.
Harbour Dental Care is a PRIVATE practice that EMPOWERS CONFIDENCE by removing barriers to provide PREMIERE EXPERIENCES at our 8 locations!
We are looking for someone with strong TPC experience and understands management and motivating a team.
If you are someone who wants to manage an office and take it to new levels, this position is for you.
The role and responsibilities will include but not limited to:
- Support and deliver the Harbour Dental Care vision and core values, encourage and foster our team culture and mission.
- Lead the practice operations, KPIs, provider relationships, and financial goals of the practice through the development of a high-performance practice team
- Use company resources and tools to support the providers in the practice, grow the revenue, manage provider hours, and deliver the budget/plan financial outcome
- Execute company initiatives on desired timeline and complete all reporting required by the company
- Interact with company leadership to grow, support and direct the business.
- Interact with the leadership team to improve the patient experience, patient engagement, revenue cycle management process
- Provide high level customer service to the patients and ensure the premier Harbour Dental Care patient experience.
- Provide continual guidance and coaching for the team by focusing on personal and professional growth and improvement.
- Participate in all meetings, calls and huddles
- Manage OSHA binder and emergency/safety protocols
- Up to 25% travel involved with this position to cover other offices as needed.
Qualifications:
- Prefer 2+ years of relevant dental experience working in treatment plans and financing options
- Experienced in dental terminology and confident with current dental billing and coding guidelines
- Excellent interpersonal skills, verbal and written communication skills
- Well developed analytical and problem solving abilities
- High degree of initiative and accountability. A Self-starter with ability to accept direction, yet work independently
- Proven organizational skills, able to engage in a variety of tasks simultaneously and produce high quality results while meeting deadlines
- Possess critical thinking, logic and reasoning skills
We take care of our team!
- Dental Benefits
- Medical and Vision Benefits
- PTO
- 401K
- Holiday pay
- Opportunities for growth
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