All Lines Claims Adjuster

Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!! The Risk Management Division is actively seeking one (1) All Lines Claims Adjuster. Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

This position reports to the General Liabilities Claims Manager and is responsible for investigating all general liability claims.

• Investigates auto and general liability claims; completes field investigations, including in person interviews, witness canvasses, and scene investigations.
• Analyzes legal and financial exposure and determines liability; obtains and reviews medical records and bills; analyzes city, state, and federal documents for liability claims and establishes claim value.
• Makes decisions determining settlements, settlement values, payment processing or denial of claims utilizing knowledge of local, state, and federal laws up to their assigned settlement authority under the direction of the General Liability Claims Manager.
• Responds to on call scene claims within a rotation cycle with current adjusters.
• Analyzes coverage and determines liability; obtains and reviews medical records and bills for liability.
• Reviews local, state, and federal statutes as they apply to a particular claim.
• Attends and participates in depositions and mediations; works with the Office of General Counsel to develop and manage litigation strategy.
• Negotiates with claimants and attorneys involved in claim settlement and resolutions including mediations and arbitrations.
• Researches and makes decision regarding claim value and payment of a claim.
• Performs related work as required.

• Four years of education and/or professional experience as a claims adjuster including investigations.
• Associate Degree or higher from an accredited institution is preferred.
• Knowledge of Title 7 claims preferred.

L icensing/Certification/Registration:

• FLA Workers Compensation Adjuster License or equivalent All Lines Claims Adjuster License is required prior to appointment and must be maintained during employment in this class.
• Completes ongoing claims continuing education pursuant to state regulations.
• A valid driver's license is required prior to appointment and must be maintained during employment in this class.
• Must qualify for prior to appointment, obtain, and maintain during employment a City of Jacksonville Certification as a Public Driver.