Appointment Setter Telemarketer
- Deliver scripted pitch to the homeowners
- Adjust scripted pitch to meet needs of specific homeowners
- Handle homeowner's questions and objections
- Obtain homeowners information including names and addresses phone numbers etc.
- Receive appointments over the telephone
- Input appointment details into the computer system
- Input homeowners’ information and important details of conversation
- Confirm appointments placed with canvassers or sales representative
- Issue appointments for reps to meet prospective homeowners
- Quality control phone calls
- Answer telephone calls from potential homeowners who are responding to advertisements
- Contact homeowners to follow up on initial interaction
- Update lead information and maintaining reports
- Set appointments and schedule leads for our Outside Sales Reps
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Provide customers with product and service information
- Update existing customer information
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Computers, CRM skills and excellent customer service skills is a MUST, Quick Learning and
- Follow-up skills are important.
- Knowledge of sales and marketing principles and strategies
- Relevant work experience in telemarketing, sales, marketing, or promotions
- Product knowledge --Training provided
- Proficiency in relevant computer applications
- Communication skills Information gathering & management
- Persuasiveness Adaptability
- Initiative Tenacious• Resilient Stress tolerance
- High energy level Self-Motivation
- Industry best training
- Ongoing Support
- Advancement Opportunities
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