Resiliency Navigator

Resiliency Navigator

Reports To: President & CEO / Board of Directors

Position Summary

The Resilient Navigator serves as a community-based recovery and coordination specialist supporting Newtown residents and small businesses impacted by hurricanes and other disruptions. The Navigator provides direct case management, resource connection, follow-up support, and preparedness education to strengthen long-term community resilience.

Key Responsibilities

· Conduct intake assessments with residents and small businesses.

· Provide one-on-one recovery navigation and resource referrals.

· Assist with applications for disaster relief, housing stabilization, workforce, and business support.

· Maintain case notes and tracking logs.

· Coordinate with nonprofit, public-sector, and faith-based partners.

· Facilitate community outreach and preparedness education.

· Participate in resilience planning and long-term recovery coordination.

· Submit monthly activity and outcome reports.

Deliverables

· Serve a defined number of residents and small businesses annually.

· Track referrals, outcomes, and follow-ups.

· Maintain accurate documentation and reporting.

· Support partnership coordination meetings.

· Contribute to resilience and preparedness planning.

Qualifications

· Experience in community engagement, case management, or social services.

· Strong organizational and communication skills.

· Ability to navigate multiple service systems.

· Cultural competency and understanding of underserved communities.

· Basic data tracking and reporting skills.

Preferred Qualifications

· Experience in disaster recovery or economic development.

· Existing relationships in the Newtown community.

· Familiarity with housing, workforce, or small business support systems.

Work Environment

This position requires in-person community engagement within the Newtown neighborhood, attendance at NBC month meetings, community meetings, and occasional evening or weekend events as needed. This is a remote position until location is available.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PAY RANGE- $20.00-$25.00 HOURLY