Fire Service Technician

Fire Service Technician III

What you will do

As the leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best.

This is your opportunity to contribute to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact.

Our extensive training program includes on the job training online courses and instructor-led certification courses by manufacturers.

How you will do it

• This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
• Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
• Candidate must possess excellent written/verbal communication and outstanding customer service skills.
• Position involves the programming of fire alarm, security, and access control system panels.
• Experience CCTV and IT and IP networks a plus.
• Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
• CCNA, A+ and Network+ certifications a plus.
• On call and after-hours work is required on occasion depending on customers’ needs.

What we look for

Required

• High school diploma or equivalent.
• Possess a valid driver’s license and driving record that meets company requirements.
• Retain any licenses that are required by National, State and Local codes.
• Experience and able to interpret blueprints, diagrams and specifications.
• Good working knowledge of computers.
• Ability to follow verbal and written instructions.
• Able and willing to perform physical labor to include carrying and moving equipment and tools up to 70 lbs.
• Able and willing to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Able and Willing to work flexible hours, including weekends, to meet customer requirements.
• Willing and able to travel overnight if/when required.
• Demonstrate a high level of customer service.
• Maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
• Strong organizational skills, positive attitude, and an ability to learn quickly.

Preferred

• Technical training preferred
• NICET II preferred
• Minimum of three (3) years of experience with fire alarm, access control, security intrusion, sound, and communications systems

HIRING HOURLY RANGE: $19.23 - $27.40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at