Customer Service Representative - Peds Primary - Cape Coral

Location: Cape Coral Center for Women and Children -650 Del Prado Blvd Cape Coral FL 33990

Department: HOD HB Peds Primary - Cape

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

Now Hiring in Cape Coral Pediatrics Primary Care

Location: Pediatrics Primary Cape Coral Center for Women & Children
650 Del Prado Blvd, Cape Coral, FL 33990

Do you live in Cape Coral and prefer to work close to homewithout crossing the bridges?
Are you passionate about supporting Pediatric patients and their families ?

Were looking for team members with open availability to join our growing Pediatrics Primary team!

Why Youll Love This Role:

• Be part of a team dedicated to caring for children and their families.

• Work locally in Cape Coral, serving your own community.

• Flexible scheduling within our broad hours of 7:00 AM 7:00 PM, Monday through Sunday .

• Enjoy a consistent full-time schedule (five 8-hour shifts each week), with your schedule provided one week in advance .

If youre energized by variety, love helping families, and want to grow your career in Pediatrics, this is the perfect opportunity for you!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral