Account Manager- Special Events

Job Title: Sales Account Manager - Special Events

Company Overview:

ADA Lift Rentals of America LLC specializes in providing accessible lift solutions for special events across the nation. Our mission is to ensure that every event is inclusive, offering top-notch equipment and service to meet ADA compliance standards. We are looking for a motivated and experienced Account Manager - Special Events to join our growing team.

Position Summary:

The Account Manager will oversee the coordination of lift rental services for events of all sizes, ensuring a seamless client experience from initial inquiry to event completion. This role requires strong relationship-building skills, budget management expertise, and a keen eye for detail to deliver events that exceed client expectations.

Key Responsibilities:

• Act as the primary liaison for clients, understanding their event accessibility needs and ensuring exceptional service throughout the process.
• Build and maintain strong client relationships to foster satisfaction, retention, and repeat business.
• Manage project budgets, providing cost-effective solutions while maintaining high-quality standards.
• Collaborate with internal teams, including logistics and technical support, to guarantee timely and flawless execution of events.
• Create and maintain project timelines, ensuring all deliverables are met efficiently.
• Conduct post-event evaluations to collect feedback, assess service quality, and implement improvements.
• Stay informed about ADA compliance regulations and provide guidance to clients as needed.

Qualifications:

• Bachelor’s degree in Event Management, Business Administration, or a related field (or equivalent experience).
• 3+ years of experience in event planning, account management, or a related role.
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Excellent communication and interpersonal skills, with a client-focused approach.
• High attention to detail and the ability to perform under pressure in a fast-paced environment.
• Proficiency in Microsoft Office and familiarity with event management or CRM software.
• Knowledge of ADA compliance regulations (preferred but not required).

Why Join Us?

At ADA Lift Rentals of America LLC, we take pride in contributing to the inclusivity of events nationwide. This role offers an opportunity to make a tangible impact while growing your career in a dynamic and supportive environment.

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