Emergency Road Service Dispatcher - Safe Fleet
Emergency Road Service Dispatcher – Commercial Tire Division – Safe Fleet by SLBT.com
Location: Indiantown, FloridaCompany: Safe Fleet by SLBT.com Safe Fleet by SLBT.com, a premiere tire and service provider headquartered in Indiantown, Florida, is setting the standard for innovation in the automotive service industry. We specialize in high-quality tires and offer a full spectrum of services for commercial, passenger, and light truck vehicles—including farm and industrial equipment. We’re looking for a reliable and customer-focused Emergency Road Service Dispatcher to join our Commercial Tire Division. You’ll be responsible for coordinating roadside service calls, dispatching technicians, and ensuring fast, professional service to our commercial customers.
What You’ll Do:
- Answer and dispatch incoming Emergency Road Service (ERS) calls
- Communicate with customers and service technicians to schedule and track service calls
- Record job details accurately in the dispatch system
- Provide excellent customer service under pressure
- Participate in a rotating after-hours dispatch schedule
- Competitive hourly pay
- Overtime and on-call pay
- Training provided for the right candidate
- Growth opportunities within the company
- Company benefits package
- Dispatch and commercial tire knowledge required
- Agricultural and OTR tire knowledge required
- Strong communication and multitasking skills
- Computer and phone system proficiency
- Dependable, organized, and able to work independently
- Willing to work Saturdays and participate in after-hours rotation
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