Office Support Specialist

Taylor Engineering seeks to hire a detail-oriented and experienced Office Support Specialist (director of first impressions) to be the voice and face of the company when it matters most. Working with internal clients, the principal function of this position is to provide a fast-thinking layer of support. This is an on-site, full-time position based in our Jacksonville, Florida office.

The Office Support Specialist will assist the organization as necessary to accomplish the mission through work in several administrative areas.

Requirements

A qualified candidate will possess the following:

• Education: A high school diploma or equivalent
• Experience: 1-3 years of front desk receptionist experience
• Answer the main phone line and direct/transfer calls to the appropriate avenue; is expected to know where all staff is at all times of the day (per company calendar); takes and retrieves messages for various staff members; provides callers with information such as company address, directions to the company location, fax numbers, website and other related company information
• Greets and hosts visitors of the company
• Receives, sorts and forwards’ incoming mail; routes and organizes publications
• Coordinates the pick-up and delivery of express mail services
• Ensures the receptionist area, meeting rooms, and mail room are clean and well maintained
• Ability to log, track, and organize incoming requests using internal systems, ensuring items are routed promptly and accurately.
• Coordinate multi-step requests between technical staff and project leads; follow up proactively to ensure completion.
• Provide basic technical editing support, including spelling out acronyms, ensuring consistent formatting, and conducting light grammar checks in letters and documents.
• Transfer data between systems and templates accurately; maintain version control and document history.
• Set up, maintain, and organize electronic file structures in accordance with company and/or program standards.
• Support document preparation by assembling attachments, applying naming conventions, and ensuring all required components are included.
• Assist with compiling reports, checklists, and administrative logs for internal teams.
• Maintain strict attention to detail, especially when handling regulated or time-sensitive documents.
• Excellent oral and written communication skills and interpersonal abilities
• Highly detail-oriented and ability to work independently
• Ability to multitask
• Working knowledge of Microsoft Office, general phone knowledge, and general hospitality/customer service skills
• Other administrative duties as necessary

Preferred but Not Required

• Experience with ADA compliance
• Familiarity with document management systems (SharePoint, OneDrive, or similar)
• Experience coordinating tasks across multiple stakeholders or teams
• Basic familiarity with technical editing or administrative support within engineering, environmental, or technical workplaces (preferred but not required)

Physical Requirements

• Sitting for extended periods of time
• Possesses acceptable vision (with or without corrective lenses) to be able to see and navigate a computer screen

Who are we?

Here at Taylor Engineering, we are a team. We succeed together. We are a group of professionals in a business casual, team member-focused environment. We support career growth and personal development. We work hard, and we play hard—doing both while always upholding our Vision and Values. We are servant leaders, seeking to help our clients and the community at large. Still not convinced? The Jacksonville Business Journal recently named us a 2025 Best Places to Work.

Benefits

You are not a number at Taylor and our benefit plans show we take care of our people. From flextime to playtime and from the boardroom to the classroom, you’ll find a slew of policies and programs designed to benefit you. We offer medical and dental at no cost to the employee, vision, group life, medical leave, short- and long-term disability, accrued paid leave, 401k, as well as…

• Bonus program
• Generous PTO
• Licensure, training, continuing education, and tuition reimbursement
• Participation in the Employee Stock Ownership Program (ESOP)
• Flextime scheduling and work from home options
• Seven paid holidays and two floating holidays
• Wellness incentives and monthly fitness reimbursement
• Health savings account, flexible spending account, and health reimbursement options
• Relocation reimbursement package (if necessary)

Location

Florida

Considering relocating to or within the state of Florida? No need to wait until retirement to enjoy the sunny and warm climate, world-renowned beaches, and attractions. Florida is one of a few states that charges no state income tax, and our cost of living typically trends below the national average, depending on where you decide to call home.

Jacksonville

Jacksonville, also known as the River City, is the largest city in the state of Florida and boasts the largest urban park system in the country. Home to spectacular golf courses and host of the annual THE PLAYERS Championship, Jacksonville also offers numerous other sporting events including the NFL Jacksonville Jaguars, minor league baseball, hockey, basketball, and soccer. If college football is your preference, Jacksonville also hosts the SEC Florida/Georgia game and college Bowl Games. About a 20-minute drive to the beach from downtown, you have plenty of options for fishing, watersports, and boating, not only offshore in the Atlantic Ocean but also in the St. Johns River and Intracoastal Waterway. Grab the family and head to the Jacksonville Zoo and Gardens or check out the U.S. Navy Flight Demonstration Team—The Blue Angels—at the annual air show. There are plenty of housing options in Northeast Florida, from new construction to historic homes. You could choose a location close to historic St. Augustine or at the beach. Wherever you choose, you won’t be far from other Florida destinations including Orlando and Tampa as well as the neighboring state of Georgia (just a 30-minute drive north) and much of the Southeast US. Do you need more reasons why Jacksonville, Florida is right for you? Check out these websites:

Taylor Engineering, Inc. is an Equal Opportunity Employer/Veterans/Disabled.