Agency Manager - State Farm Agent Team Member
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- You take ownership and follow through until the issue is fully resolved.
- You communicate clearly and confidently, even when the situation is stressful or urgent.
- You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
- Leading and Managing Sales Agents: Oversee a team of State Farm agents or representatives, guiding their daily activities and helping them achieve individual and team sales goals.
- Recruitment and Development: Identify, recruit, and onboard new agents. Provide training, coaching, and mentoring to develop their sales skills and product knowledge.
- Sales Goal Setting and Achievement: Set realistic sales targets aligned with State Farm’s business objectives and ensure the team meets or exceeds those goals.
- Performance Monitoring and Feedback: Track individual agent performance metrics, analyze results, and provide constructive feedback to improve sales outcomes.
- Customer Relationship Support: Support agents in managing client relationships to ensure high customer satisfaction and retention.
- Compliance and Ethical Standards: Ensure that all sales activities comply with State Farm’s policies, industry regulations, and ethical standards.
- Collaboration with Corporate Teams: Coordinate with State Farm’s corporate departments such as marketing, underwriting, and claims to support sales initiatives and customer service.
- Market and Competitor Analysis: Stay informed about market trends, competitor products, and customer needs to adjust sales strategies accordingly.
- Resource Management: Allocate and manage resources such as marketing materials, technology, and budgets to optimize sales efforts.
- Reporting and Communication: Prepare regular reports on sales performance and communicate insights and updates to senior management.
- Problem Resolution: Address and resolve any issues or challenges faced by the sales team or clients efficiently.
- Promoting Company Culture: Foster a positive team environment that aligns with State Farm’s values and culture.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze sales data and market trends to inform strategies.
- Proficiency with CRM software and Microsoft Office Suite.
- Strong problem-solving and decision-making skills.
- Customer-focused mindset with the ability to build and maintain relationships.
- Time management and organizational skills.
- Insurance licenses relevant to the state in which they operate (e.g., Property & Casualty, Life & Health licenses).
- Integrity and adherence to ethical standards.
- Goal-oriented and motivated.
- Adaptability and resilience in a dynamic environment.
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
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