PRN Customer Service Representative - Pediatrics Rehab - Naples

Location: The Children's Rehabilitation Center of Naples -3561 Pine Ridge RoadSuite 105Naples FL 34109

Department: Rehabilitation Services

Work Type: PRN

Shift: Shift 1/7:30:00 AM to 6:00:00 PM

Minimum to Midpoint Pay Rate: $18.75 - $18.75 / hour

Summary

🌟 Join Our Peds Rehab Team in Naples! 🌟

Are you passionate about helping children and their families? The Childrens Rehabilitation Center of Naples is looking for a caring and enthusiastic Customer Service Representative (PRN) to join our Pediatric Rehabilitation Services team !

📍 Location: 3561 Pine Ridge Road, Suite 105, Naples, FL 34109
🏥 Department: Rehabilitation Services
🕒 Work Type: PRN (as needed)
Shift: 7:30 AM 6:00 PM
💲 Pay Rate: $18.75/hour

As a Customer Service Representative , youll be the friendly face welcoming patients and families, assisting with check-ins, scheduling, and providing exceptional service that helps make every visit a positive experience. This role is perfect for someone who loves working with kids and thrives in a fast-paced, team-oriented environment.

Why join Lee Health?

• Make a meaningful impact in childrens lives every day

• Work with a compassionate, supportive rehab team

• Enjoy flexible PRN scheduling

• Gain valuable healthcare experience with a trusted health system

Bring your smile, service mindset, and organizational skills and help us create brighter futures for our youngest patients! 💙

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Naples