Human Resources (HR) Manager

Responsible for daily operations and administration of human resource functions for the Early Learning Coalition of Southwest Florida (ELC). Work involves leading and overseeing the delivery of a variety of Human Resources programs and services including policies and procedures, recruitment, selection, training, benefits administration, job classification and compensation, employee-related insurances, and legal/employment issues. Analyzes workforce data and produces complex human resource reports for executive leadership and external agencies and funders. Ensures all work is performed in accordance with organizational and regulatory policies, procedures, and guidelines.

Work is performed under general direction with considerable latitude in the use of initiative and independent judgment. Position develops solutions to non-routine issues, without appreciable guidance from others and exercises latitude in determining best approaches to critical assignments.

Requirements

The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

• Implements and maintains fair employment practices that meet the needs of the organization; ensures employees' adherence to company policies and procedures
• Performs the full cycle of employee on-boarding and separation processes; prepares and delivers all formal communications, required paperwork, and updates all applicable files and records per schedules, policies, and guidelines
• Identifies and tracks recruitment metrics and identifies opportunities to improve outcomes

· Works with the Director of Finance to prepare bi-weekly payroll in compliance with all regulatory guidelines; ensures all employee status updates are processed accurately and in a timely manner

· Coordinates and communicates the annual open enrollment process and administers COBRA benefits

· Administers Family and Medical Leave Act (FMLA), disability plans, worker’s compensation, and leaves of absence

· Leads compensation processes, benchmarking jobs, updating pay ranges, participating in salary surveys, and creating total rewards statements

· Participates in the evaluation and negotiations of employee-related insurance and employee benefits to ensure cost effective and beneficial packages are obtained

· Handles day-to-day responses, issues, questions, and concerns regarding employee benefits, payroll, and paperwork; provides current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits

· Leads investigations associated with workplace complaints, bias and harassment allegations, and reports of noncompliance; manages the employee grievance process and represents the organization at personnel-related hearings and investigations

· Coordinates and collaborates with Department Directors to facilitate professional development, training, and certification activities, and an effective performance management program; ensures adherence to established timelines and/or deadlines

• Analyzes organizational trends; reviews reports and metrics from the human resource information system (HRIS) or talent management system; prepares reports; communicates progress of HR programs to the organization’s executive/s, stakeholders, and regulatory bodies; identifies and implements enhancements to increase automation and efficiency

· Maintains and updates human resources documents including organizational charts, employee handbooks or directories, employee forms, and job descriptions

· Responsible for records destruction for human resources department in accordance with federal, state and local laws

• Maintains current knowledge of employee and labor policies, including FMLA, Americans with Disabilities Act (ADA), and Occupational Safety and Health Administration (OSHA)

· Monitors and researches changes to local, state, and federal employment laws and regulations, and industry best practices

• Attends external workshops, conferences, professional development courses and networking events to maintain knowledge of industry trends, best practices, regulatory changes, and new technologies

· Reports all suspicions of fraud or abuse to ELC Risk Management when infractions are discovered

· Establishes/develops and maintains collaboration, trust, and cohesion with colleagues; demonstrates and fosters a commitment to the mission, goals, and organizational culture of the Coalition

Supervision:

May schedule and motivate personnel; provide or coordinate staff training; work with employees to correct deficiencies; make recommendations regarding disciplinary action

· Bachelor’s degree in public or business administration, or related field; supplemented by seven (7) years of progressively responsible human resources experience, including at least two (2) years human resources experience in a non-profit environment; or an equivalent combination of education, certification, training, and/or experience.

· Must have or be able to acquire within twelve (12) months of employment, Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or equivalent certification (such as SHRM-CP or SHRM-SCP).

· A valid State of Florida Driver License, proof of auto insurance, and eligibility to secure a car via authorized car rental agency is required.

PREFERRED QUALIFICATIONS

· Master’s degree in business administration or human resources management and five (5) years of directly related experience, including one (1) year of human resources management in a nonprofit organization.

OTHER EMPLOYMENT REQUIREMENTS

Employment in this position is contingent on authorizing, submitting, and maintaining satisfactory:

· Per State of Florida Statutes, Level 2 Criminal History Record Checks

· Per State of Florida Statues, E-Verify system for employment eligibility verification.

· Drug testing

· Motor Vehicle Report (MVR) with no record of criminal driving offense or license suspension

EXPECTED HOURS OF WORK

Hours of operation are Wednesday through Tuesday (weekdays), 8:00 a.m. to 5:00 p.m. (40-hours); evening and weekend hours may be required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of local and federal employment laws, regulations, and ability to assess, evaluate, and monitor programs or projects for related compliance
• Working knowledge of principles and procedures for talent acquisition, learning and development, compensation and benefits, and employee relations
• Working knowledge of performance management principles and practices for monitoring, rating, and improving employee performance
• Working knowledge of HRMS (Human Resource Management System) or HRIS (Human Resource Information System) and payroll software

· Working knowledge of department policies and procedures for the preparation, production and maintenance of reports, documentation, and records

· Knowledge of the State of Florida’s Sunshine Law and public sector procurement guidelines

· Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department / organization specific software and ability to learn and become proficient in the use of other specialized software as may be required

· Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

· Skill in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays, or unexpected events.

• Skill in counseling, motivating, and guiding staff and department managers to accomplish an organization's goals and objectives
• Skill in conducting and/or delivering learning and development programs to attract, retain, and maximize employee performance
• Skill in resolving employee relations and employment law issues

· Ability to clearly communicate and understand information in English, both orally and in writing

· Ability to relate well to people from varied backgrounds and situations and be sensitive to cultural diversity, race, gender, disabilities, and other individual differences

· Ability to manage multiple priorities to ensure that deadlines are met

· Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures

· Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing, and coordinating

· Ability to analyze and/or prepare complex reports and contract documents

• Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds.

· Ability to regularly attend work and arrive punctually for designated work schedule

· Ability and means to travel independently and as needed for work related matters, including on nights and/or weekends as required by organizational and job obligations

PHYSICAL REQUIREMENTS

Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.

ENVIRONMENTAL REQUIREMENTS

Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, rain, fumes).

SENSORY REQUIREMENTS

Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.