Inside Sales Representative - HVAC

Inside Sales Representative – HVAC | Bold City Heating and Air

Jacksonville, FL | Full-Time | Hourly Rate + Commission

About Us
At Bold City Heating and Air, we’re more than an HVAC company — we’re a trusted partner in comfort and quality for homes across Northeast Florida. We’re expanding our team and looking for a motivated Inside Sales Representative to help us connect with customers, grow sales, and deliver excellent service.

Responsibilities:

• Make outbound calls to current and past customers to schedule service appointments.
• Follow up with customers on open repair quotes , provide answers, and work to close sales.
• Promote indoor air quality products, maintenance agreements, and system upgrades to help customers improve comfort and reliability.
• Consistently work toward monthly sales goals in areas like IAQ sales, maintenance plans, and repair quote conversions.
• Support inbound call handling as needed to provide excellent customer service.
• Maintain accurate records in ServiceTitan or CRM system to track sales activity and customer interactions.
• Collaborate with the Customer Service and Sales teams to ensure company growth and customer satisfaction.

Qualifications:

• Prior experience in inside sales, appointment setting, or customer service (HVAC/home services experience a plus).
• Strong phone presence with excellent communication skills.
• Comfortable with outbound calling and sales follow-up.
• Goal-oriented, competitive, and motivated by meeting and exceeding targets.
• Detail-oriented and organized with CRM experience (ServiceTitan preferred).

Compensation & Benefits:

• Hourly base pay + commission/bonus opportunities tied to sales performance.
• Health, dental, and vision insurance.
• Paid holidays and PTO.
• Career growth opportunities within a fast-growing company.

Schedule:

• Full-time | Monday – Friday
• Office-based position with some flexibility for customer needs.

Why Join Bold City Heating and Air?

This is a sales-driven role designed for someone who thrives on hitting goals and helping customers make smart choices for their home comfort. If you’re competitive, persuasive, and motivated by results, you’ll fit right in with our growing team.

Apply Today! Submit your resume and join Bold City Heating and Air as an Inside Sales Representative .

Bold City Heating & Air is a family owned, state certified, heating and air conditioning company, located in Jacksonville, Florida. Our family has been in the HVAC service industry, in our hometown of Jacksonville, for two generations. What started as a one-truck operation and a vision to provide our community with quality and affordable heating and cooling services has grown into a full-team of HVAC experts with the same values and goals.