IT Project Manager
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
The Royal Caribbean Group’s Global Enterprise Technology Team has an exciting career opportunity for a full time IT Project Manager reporting to the Senior Program Manager.
The position is onsite and based in Miramar, Florida.
The position is also not eligible for work authorization sponsorship.
Position Summary:
Royal Caribbean Group (RCG) is seeking a seasoned IT Project Manager who will be responsible for the management and delivery of large Information Security (cyber) projects/programs within RCG’s Global Enterprise Technology (GET) department, ensuring consistency of processes across the various tracks. This role is accountable for the end-to-end delivery of strategic information security programs that reduce enterprise risk, ensure regulatory compliance, and strengthen RCG’s cyber resilience across corporate, shipboard, and shoreside environments.
You will act as the orchestrator across technology, security, operations, finance, and vendors, ensuring security programs are delivered on time, within budget, and aligned to business priorities.
Essential Duties and Responsibilities:
Planning :
- Facilitate cross-team planning and estimation of GET Security related projects. Facilitate scope discussions and help ensure there is alignment on what is in scope across the involved teams & leadership
Prioritization :
- Facilitate enterprise-level planning, estimation, and sequencing of security initiatives.
- Lead prioritization discussions when demand exceeds capacity; escalate trade-offs and risks to executive leadership.
- Ensure alignment between security objectives, business outcomes, regulatory obligations, and resource constraints.
Program & Portfolio Leadership:
- Own and manage large, multi-track cybersecurity programs across GET Security and partner technology teams.
- Drive program governance, structure, cadence, and reporting across all security initiatives within your portfolio.
- Ensure interdependencies, risks, scope boundaries, and critical path items are visible and actively managed
- Manage and monitor inter-connected IT/Security projects, across various teams, as it relates to your projects, to ensure dependencies are exposed and scope is well understood
- Track and monitor program status, ensuring risks are reviewed & mitigated, issues are escalated & resolved, and changes are documented & approved (utilizing RCG’s PPM solution)
- Facilitate periodic synchronization meetings, with key stakeholders, to help ensure a holistic and thorough solution/view of the program
- Ensure proper and timely program communication to all internal and external stakeholders (status reports, steering committee, resource managers, etc)
- Facilitate review of key Security program/projects with Sr. Management & key stakeholders
Delivery & Execution Excellence
- Track progress across all workstreams using RCG’s PPM tools (e.g., Workfront, Jira).
- Ensure milestones, risks, issues, changes, and dependencies are documented, reviewed, and resolved.
- Drive disciplined delivery through structured governance, steering committees, and leadership readouts.
Team Structure & Staffing
- Design, build, and sustain high-performing, cross-functional delivery teams to ensure the flawless execution of enterprise security programs.
- Forecast, plan, and actively manage resource capacity across internal teams and vendor partners to align skills, demand, and delivery milestones.
- Proactively identify staffing gaps and constraints, recommending hiring, reallocation, or vendor augmentation to mitigate delivery risk.
- Lead, inspire, and empower delivery teams by setting clear expectations, fostering accountability, and creating an environment where people can perform at their best and grow their capabilities.
Budget Management
- Own end-to-end financial management for assigned security programs, including budgeting, forecasting, variance analysis, and benefits tracking.
- Ensure financial transparency and accuracy to meet departmental planning, reporting, and governance requirements.
- Partner with Finance and leadership to optimize spend, ensure value realization, and drive informed investment decisions.
Risk, Compliance & Stakeholder Alignment
- Proactively identify and mitigate program, operational, and cyber risks.
- Support regulatory and framework alignment (e.g., NIST, PCI DSS, ISO 27001).
- Build strong partnerships with Security, Infrastructure, Operations, Finance, Supply Chain, Business leaders, and third-party vendors.
Communications Management:
- Develop and maintain strong working relationship with technical and non-technical teams involved with Information Security (e.g., other GET departments, Infrastructure & Ops, Finance, Supply Chain, Business, Vendors, etc.), as it relates to your projects
Qualifications:
- Bachelor’s degree
- 3+ years of Information Security (cyber) project management experience
- 6+ years of Information Technology experience
- 6+ years of experience managing projects
- Project / Program Management certifications (PMP, PgMP, SAFe, etc. preferred)
Knowledge and Skills:
- Executive-level communication and stakeholder management experience (excellent written & verbal skills required).
- Proven ability to influence without authority and lead effectively.
- Strong governance, financial, and delivery discipline.
- Experience with enterprise infrastructure, including networks and platforms.
- Ability to operate in fast-paced, highly regulated environments.
- Proven ability to collaborate effectively and build strong working relationships.
- Deep & broad experience with IT environments and related technology apps.
- Proactive, self-starter able to ramp-up quickly.
- Ability to adapt to shifting priorities and align activities to meet organizational goals.
- Expert with Microsoft Office suite.
- PPM tooling experience (e.g., Workfront, JIRA).
- Familiarity with information security frameworks such as NIST, PCI DSS, or ISO 27001.
- Owns project outcomes and results; Takes ownership of tasks, decisions, and their outcomes.
Financial Responsibilities
- Steward of security program budgets
- Own forecasting, budgeting, and financial tracking for assigned security programs.
- Partner with finance and leadership to ensure accurate planning, benefits realization, and cost transparency.
- Forecast resource needs and ensure programs are properly staffed across internal teams and vendors.
Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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