Market Coordinator, Miami
- Deliver engaging, high-quality customer experiences in both mobile and fixed retail environments.
- Educate customers on ALSO vehicles, features, and benefits, guiding them through demo rides and early purchase consideration.
- Support local sales goals by converting interest into qualified leads and sales.
- Assist with the setup, execution, and breakdown of mobile demo experiences and local activation events, including driving the custom Rivian EV van to/from events.
- Safely operate and maintain the local demo fleet, ensuring vehicles are clean, charged, and customer-ready.
- Represent ALSO at community events, pop-ups, and partner activations.
- Serve as a thought partner to the Market Manager, generating ideas on where and how the brand and team should show up locally in the Miami market.
- Act as a local brand ambassador, building authentic connections with customers, partners, and the broader Miami community.
- Share customer feedback and insights with the Market Manager to improve execution and experiences.
- Support daily retail hub operations, including opening and closing procedures, merchandising, and general upkeep.
- Deliver best-in-class customer service and demonstrate active selling skills.
- Help create a welcoming, on-brand environment that reflects ALSO’s premium and playful ethos.
- Responsible for inventory tracking, basic reporting, and asset care.
- Follow operational, safety, and compliance processes as directed by the Market Manager, and act in a supervisory capacity when the Market Manager is not on-site.
- 2–3 years of experience in retail, events, sales, hospitality, brand ambassador, or customer-facing roles, and some leadership experience is a strong plus - you love helping others.
- A positive, proactive attitude and willingness to jump in wherever needed - you are able to act independently, take ownership for outcomes and actively engage in your professional development.
- Strong interpersonal and communication skills—you are great at talking to people, telling a compelling story, and actively selling products and services.
- Ability to work in a dynamic, field-based environment, including weekends and events - you enjoy variety in your work schedule and are motivated by achieving rigorous sales goals.
- Interest in cycling, micro-mobility, electric vehicles or innovative consumer brand - your enthusiasm for our brand is infectious!
- A strong connection to, knowledge of and comfort riding a bike in Miami, and enthusiasm for engaging with the local community - you foster local partnerships and develop new connections easily.
- Ability to work collaboratively while also giving and taking direction and feedback well - you are a charismatic and fun team player!
- Qualify as an authorized driver, meaning you are at least 21 years of age, have a valid U.S. driver’s license with a minimum of three (3) years of licensed driving experience, and can successfully complete a background screening and motor vehicle review - because you’ll be driving our demo van and fleet of bikes to meet customers where they like to ride!
- Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
- One Medical membership and dedicated insurance advocates.
- Rich fertility and family building benefits with Progyny.
- Flexible time off.
- 401(k) match.
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