Director of Group Sales
- Profit Management
- Meets or exceeds budgeted REVPAR, ADR & Occupancy levels for the hotel.
- Prepares and manages Center’s Annual Marketing plan.
- Prepares departmental budget that correctly reflects the Center’s business plan.
- Forecasts occupancy fluctuations and directs selling activities to maximize revenues.
- Knowledgeable in the Center’s demand segments, sources of business for each, and balances market segments according to supply and demand.
- Knows the competitive landscape for each market segment.
- Accurately forecasts changes based on changing market conditions and trends (additions to supply, etc.).
- Develops the Center’s Sales plan based on the properties position and strengths within each market segment.
- Responsible for appropriate identification of key markets and supporting and deployment of strategies.
- Stays current on industry trends and communicates to appropriate individuals anything that could impact the property directly or indirectly.
- Identifies and maintains constant communications with the Center’s key accounts.
- Creates and presents promotional rates, packages, and programs with recommendations on deployment and marketing of these packages.
- Participate in the Center’s Executive Committee, which is responsible for strategic planning and leading the Center’s team collectively.
- Helps to develop management talent by acting as a mentor for direct reports and actively participates in training of the sales team.
- Adherence to all safety rules and regulations.
- Knowledge and compliance of all Center’s policies and procedures described as communicated by management.
- Expert in resort services, amenities, outlets, and all aspects of the business model.
- Maintain confidentiality to always protect the Center and its assets.
- Maintain cleanliness of work area.
- Available for work assignments outside of associate’s customary work schedule. This may include evenings, overnight, weekends and holidays as needed.
- Associates may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Associates are often required to sit and use his or her hands and fingers to handle or feel.
- Vision abilities required by this job include close vision.
- Associate must talk and hear.
- Minimum of 10 years of sales management experience with 7 years minimum as a department head, required in a hotel and convention setting.
- Previous experience opening a hotel preferred.
- Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
- Must be able to manage multiple priorities in a fast-paced environment.
- Computer skills include typing, use of Microsoft Office, Adobe Creative Cloud Suite, and Microsoft Publisher.
- Proficient in Delphi
- Ability to effectively interact in a professional manner with management team, guests, and owners.
- Excellent organizational, time management, computer skills and strong analytical skills.
- Ability to travel to conferences and site visits with clients as needed.
- Expert in resort services, amenities, outlets, and all aspects of the business model.
- Maintain confidentiality to always protect the Center and its assets.
- Maintain cleanliness of work area.
- Available for work assignments outside of associate’s customary work schedule. This may include evenings, overnight, weekends and holidays as needed.
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