Turfgrass Horticulturalist Agronomist - Product Innovation & Support - REMOTE
Position Overview
This role requires a digitally savvy, flexible Agronomist to join a dynamic team. This fully remote role is central to ensuring product quality , driving turf research , and delivering exceptional customer service to our nationwide client base. The ideal candidate will blend technical expertise in Turfgrass and soil science with a passion for leveraging digital tools to support a modern client base.
Key Responsibilities
- Product Claims and Quality Assurance
- Work with state regulators to clarify and potentially challenge product labeling requirements
- Maintain research and keep diligent records to help with customer interactions, claims, and product performance
- Monitor and test fertilizer product quality to help with claims, marketing, and responsiveness to customer feedback
- Assist with and provide turf expertise to Investigate and resolve product complaints, documenting findings and recommending corrective actions Turfgrass Research & Innovation
- Design, coordinate, and analyze remote field trials to evaluate fertilizer effectiveness across diverse environments
- Collect, interpret, and report on turfgrass data using digital tools and software, particularly office applications (Excel, Google Sheets) and reporting
- Stay current on industry research and integrate innovative practices into product development and customer recommendations
- Develop and implement testing procedures and protocols for new and existing products
- Work with State Regulatory bodies to clarify product labeling and compliance for new or substantially revised products Customer Service & Technical Support
- Sweep product marketing verbiage to make sure claims and quality are accurately reflected
- Serve as a primary point of contact for customer inquiries, offering science-based recommendations for fertilizer use, turf nutrition, and soil health.
- Provide virtual training, educational materials, and technical support to customers and internal teams
- Communicate research findings and product benefits through digital presentations, webinars, podcasts, and written reports
Required Skills & Qualifications
- Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
- Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
- Proficiency with digital business tools, data management software, and remote communication platforms
- Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
- Excellent written and verbal communication skills for technical and customer-facing audiences
- Self-motivated, flexible, and capable of working independently in a fully remote environment
- Demonstrated customer service orientation and problem-solving abilities
Preferred Qualifications
- Turf specialization or equivalent experience with turf.
- Experience supporting retail fertilizer product sales and customer education.
- Prior experience with remote or distributed teams.
This role has a unique opportunity to shape the future of digital-first, growing retail fertilizer business.
Requirements
Required Skills & Qualifications
- Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
- Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
- Proficiency with digital business tools, data management software, and remote communication platforms
- Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
- Excellent written and verbal communication skills for technical and customer-facing audiences
- Self-motivated, flexible, and capable of working independently in a fully remote environment
- Demonstrated customer service orientation and problem-solving abilities
Benefits
Benefits
- Paid Time Off
- Paid Holidays
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