Case Manager II
Position Description
Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.
Position Expectation
In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.
Primary Duties and Responsibilities
- Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
- Records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
- Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
- Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by Clinical/Program Supervisor.
- Provides specific community liaison services as assigned by supervisor.
- Provides clients with Orientation to the agency.
- Provides clients with individual and/or group counseling to facilitate case management goals/objectives.
- Teaches interactive alcohol/drug education classes and provides other learning opportunities for assigned clients.
- Completes urine specimen collection and documentation per agency collection procedures.
- Performs other reasonable and related duties as assigned.
Minimum Training and Experience
- Requires Bachelor’s Degree in field related to Human Services from an accredited college or university, which include but not limited to: Social Work; Clinical Psychology; Counseling; Rehabilitative Counseling; Counseling Education; Education; Criminal Justice; or Ministry and at least two (2) years full-time experience in mental health or addictions treatment setting ORcertification as an Addictions Professional (CAP, CAAP, CAPP) by the Certification Board for Addiction Professionals of Florida.
- The alternative requirement is at least four (4) years' experience in addictions and (2) years working as a Case Manager I. Requires participation in a staff training program.
- Requires knowledge of addictions treatment and/or mental health treatment programs and supportive services. Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health problems.
Tri-County Human Services, Inc. is an equal opportunity employer. M/F
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