Store Manager
Job Description
Job Description
Store Manager Job Description Store Manager - Bonita Springs, FL
Join the DanaTyler team of more than 50 individuals in one of our 6 locations; The Villages, Venice, Wellen Park, Punta Gorda and Naples, Florida. We are always looking for energetic individuals with a passion for retail. If you fit our profile we will do our best to make you your best!!
DanaTyler - Fun for you and our customers! We are committed to featuring exceptional quality fashion jewelry and clothing that is fun to shop for and wear. It is our mission to provide an exceptional boutique shopping experience while creating a supportive workplace for our team.
What the role is all about: Provide leadership and direction to the entire store team, exuding excitement and professional presence. Oversee all aspects of store performance through sales management, operational and personnel functions, as well as store visual aesthetics and environment. The Store Manager will ensure maximum productivity, operational excellence and compliance with company procedures.
Responsibilities include: Responsible for the overall day-to-day, in-store sales and operations Deliver excellent customer service throughout the sales process on the sales floor, on the phone, with Internet orders, and in the case of returns and repairs. Maximize store volume and motivate sales team through excellent staffing, efficient scheduling, exceptional customer service, being a role model, attention to detail, teamwork and positive attitude. Create and foster a team culture that consistently ensures the customer is the focus of all activities, interactions and situations and teach and encourage sales associates to do the same by providing feedback and training. Maintain a superiorly clean and safe store environment. Communicate verbally and in writing in a professional manner at all times with customers, co-workers, and management team. Maintain smooth and consistent operations by initiating, coordinating, and enforcing product, program, operational, and personnel policies and procedures. Ensure visual merchandise displays in windows, showcases and sales floor are maintained to company standards.
Knowledge, Skills, and Qualifications: Must have retail management experience. Must be skilled in leadership, coaching, training, sales generation, customer service, communication, conflict resolution, and time management. Highly organized and able to adapt quickly to changing priorities. Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions. Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently. Must have computer and retail software proficiency.
Education: Must have high school diploma. College degree in a related field is desired.
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