Cash Application Specialist

Job Title: Cash Application Specialist

Location: Boca Raton, FL (33487) | Pay: $19.00 - $20.00/hr Schedule: Mon–Fri, 8:00 AM – 4:00 PM | Status: Contract-to-Hire

Position Overview We are seeking a detail-oriented Cash Application Specialist to join our Finance team in Boca Raton. This role is vital to ensuring the accuracy of our daily financial operations. You will manage high-volume payment posting, resolve complex discrepancies, and maintain critical banking relationships. The ideal candidate possesses a "detective" mindset and a commitment to financial integrity.

Key Responsibilities

• High-Volume Posting: Accurately post and reconcile policyholder payments (ACH, Wire, Check, Credit Card) into internal systems daily to maintain ledger integrity.

• Banking Liaison: Act as the primary contact for JPMorgan correspondence. Monitor bank portals and lockbox activity to ensure all funds are accounted for and matched.

• A/R Aging Analysis: Conduct weekly audits of aged Accounts Receivable (A/R) balances. Identify stagnant accounts, investigate discrepancies, and execute necessary write-offs.

• Refund Management: Validate system-generated refunds prior to issuance. Manage the lifecycle for credit card voids, chargebacks, and reissuing stale-dated checks.

• Global BPO Support: Serve as the escalation point for offshore BPO groups. Provide technical guidance on posting errors to ensure seamless global operations.

• Issue Resolution: Research unapplied funds and cash investigations. Provide support for urgent refunds and maintain clear communication with Customer Service.

• Compliance & Reporting: Maintain audit trails for all activities. Prepare daily cash position reports, ensuring payments align with bank deposits. Report variances to management.

Qualifications

• Experience: 2+ years in Cash Applications, A/R, or high-volume financial processing.

• Technical Skills: Proficiency in Excel and experience with ERP systems or banking portals (specifically JPMorgan).

• Attributes: Extreme attention to detail and the ability to coordinate with offshore teams.

salary: $20 - $20.01 per hour
shift: First
work hours: 8 AM - 4 PM
education: Associate

Responsibilities

• Payment Posting: Process high-volume policyholder payments (ACH, Wire, Check, Credit Card) into internal systems. Ensure accurate allocation to correct accounts to maintain ledger integrity and financial precision.

• JPMorgan Liaison: Act as the primary contact for JPMorgan correspondence. Monitor bank portals and lockbox activity to resolve transaction inquiries, ensuring all funds are matched to open receivables.

• A/R Analysis: Audit aged Accounts Receivable (A/R) balances weekly. Identify stagnant accounts, investigate discrepancies, and execute financial write-offs per company policy and GAAP standards.

• Refund Management: Validate system-generated refunds prior to issuance. Manage the lifecycle for credit card voids, chargebacks, and reissuing stale-dated checks to ensure policyholder satisfaction.

• BPO Coordination: Serve as the escalation point for offshore BPO groups. Provide technical guidance on posting errors and resolve complex queries to ensure seamless global operations and data consistency.

• Issue Resolution: Research unapplied funds and cash investigations. Provide expedited support for urgent refunds and maintain clear communication with Customer Service regarding account status.

• Compliance & Reporting: Maintain audit trails for all posting activities. Prepare daily cash position reports, ensuring payments align with bank deposits. Report variances to management for swift resolution.

Skills

• Cash Applications

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.