Associate Donor Relations
- Engaging current Sustaining Club Members to demonstrate the value of AIPAC and reinforce the urgency of supporting a strong U.S.–Israel relationship.
- Soliciting existing Club Members to become Sustaining Club Membership.
- Managing donor transactions and service, including processing gifts, handling credit card declines, setting up sustainer plans, and responding to donor inquiries.
- Manage a portfolio of 800+ donor households, ensuring an exceptional and personalized member experience.
- Monitor billing plans, proactively resolving payment issues and collecting updated credit card information from current Sustaining Club Members and annual Club Members.
- Collaborate with the Direct Marketing and Digital Fundraising teams to ensure Sustaining Club Members are effectively engaged and strategically solicited for upgrades.
- Solicit Club Members and Sustaining Club Members to increase annual giving within the $1,800–$9,999 range.
- Meet daily, weekly, monthly, quarterly, and annual fundraising goals.
- Communicate AIPAC’s mission and impact through Zoom meetings, phone calls, email, and text.
- Deliver responsive, high-quality customer service for inbound and outbound communications.
- Maintain accurate donor records in Salesforce and Outreach.io, including activity tracking and meeting documentation.
- Perform additional duties as assigned.
- 0–1+ years of experience in a customer-facing role (sales, customer success, account management, or similar).
- Strong passion for the U.S.–Israel relationship; familiarity with Middle East policy and American politics strongly preferred.
- Excellent judgment, professionalism, and ability to remain calm while resolving donor issues.
- Strong organizational, interpersonal, and relationship-building skills.
- Ability to work in a fast-paced, metrics-driven environment and adapt quickly to changing priorities.
- Resilient, goal-oriented mindset with comfort navigating rejection.
- Strong written and verbal communication skills.
- Self-motivated; able to work both independently and collaboratively.
- Bachelor’s degree preferred or equivalent experience.
- Proficiency with CRM systems (Salesforce) and sales platforms (Outreach.io) or ability to learn quickly.
- Experience in politics, call centers, or high-volume phone engagement is a plus.
Recommended Jobs
Senior Data Intelligence, Solutions Architect
Hitachi Vantara Federal is the trusted leader in mission-centric data solutions for the Federal government. We’re a collaborative, full-service company with longstanding OT/IT roots. We empower data-…
Mechanical Engineer (Spacecraft Docking Systems)
Acara Solutions with over 65 years of experience providing engineering talent to aerospace and space industries, is helping our cryogenic space systems client find a Mechanical Engineer to initiall…
Caregiver - 12hr Shifts
Begin a remarkable career that will make a difference in the lives of seniors. Senior Helpers of the Palm Beaches is urgently hiring for caregivers! If you have experience working in assisted living f…
Staff Accountant
A well-known and successful Florida based construction company is currently seeking a detail-oriented and organized Staff Accountant to join the accounting team. The Staff Accountant will play a crit…
Inside Sales Representative
Overview: About Us: Cordis is an independent, customer-focused global provider of interventional cardiovascular medical technologies. During our 60+ year history we’ve established a legacy of pion…
Sales Support Associate
Coach is seeking a Sales Support Associate in Pembroke Pines, FL to enhance customer experiences and support retail operations. The role involves assisting with merchandising strategies, providing exc…
bealls Assistant Store Manager (ASM)
Position: ASSISTANT STORE MANAGER Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business w…
Bible Worker
Job Summary: The Bible Worker gives Bible studies to people in the community and assists church members to do the same. Skills, Education, and Experience Required: Completion of college tra…
Project Superintendent - Raleigh/Durham area
DESCRIPTION: Reports to the Project Manager. The Project Superintendent will work in the field and lead the project construction of the building. You will effectively plan the project and establish …
Commercial HVAC Service Technician
Join a leading company in the HVAC industry, known for its commitment to quality service and customer satisfaction. We are seeking a skilled Commercial HVAC Service Technician to join our team. This …