B2B Collections Specialist

Description

Job Title: B2B Collections Specialist
Location: St. Petersburg, FL
Reports To: Sr. Controller
Employment Type: Full-time

About Us:
RAJE/Plasma-Therm is a leading innovator in the semiconductor manufacturing industry, delivering cutting-edge technology and solutions to clients worldwide. We are committed to maintaining strong relationships with our business partners and clients, and we are seeking a skilled Collections Specialist to join our team.

Job Summary:
The Collections Specialist will manage accounts receivable, ensuring timely collection of outstanding invoices for B2B transactions while maintaining positive relationships with clients. The ideal candidate will have experience in the semiconductor or manufacturing industry, a strong understanding of B2B financial transactions, and exceptional communication and negotiation skills.

Key Responsibilities:

• Accounts Receivable Management: Monitor and manage customer accounts to ensure timely payment of invoices, reduce overdue balances, and achieve collection targets.
• Customer Communication: Proactively contact clients via phone, email, and other methods to follow up on outstanding invoices, address discrepancies, and resolve payment issues.
• Invoice Reconciliation: Collaborate with internal teams to investigate and resolve billing discrepancies or disputes, ensuring accurate records and smooth payment processes.
• Reporting: Prepare and maintain detailed records of collection activities, including aging reports, payment schedules, and account reconciliations.
• Policy Compliance: Ensure compliance with company policies and industry regulations in all collections activities.
• Customer Relationship Management: Build and maintain strong relationships with clients to facilitate timely payments and address any financial concerns effectively.
• Process Improvement: Identify opportunities for improving collections processes and implementing best practices to enhance efficiency.

Requirements

• Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred, not required.
• Experience: Minimum of 2–3 years of collections experience, specifically in B2B transactions. Experience in the semiconductor or technology manufacturing industry is highly desirable.
• Technical Skills:
  • Proficiency in ERP systems (e.g., SAP, Oracle) and collections management software.
  • Strong Excel skills, including the ability to create and analyze reports.
• Communication Skills: Exceptional written and verbal communication skills with the ability to negotiate effectively.
• Detail Orientation: Strong analytical and problem-solving skills, with keen attention to detail.
• Team Collaboration: Ability to work collaboratively across departments, including sales, finance, and operations.

Preferred Qualifications:

• Familiarity with international payment processes, currency conversions, and export compliance.
• Knowledge of semiconductor manufacturing processes or industry-specific billing practices.