Clinical Assistant - Primary Care (Mulberry Grove Care Center)

About The Villages Health

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

• Friday, November 21st from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at

Responsibilities:

The clinical assistant is a non-exempt clinical position responsible for performing medical assisting duties in a healthcare setting, under the direction of a licensed Clinician. The clinical assistant provides clinical support services including but not limited to direct Clinician support, patient care functions, and administrative tasks.

• Processes incoming and outgoing calls/messages in an independent and professional manner using basic clinical judgement, seeking advice as needed.
• Performs patient intake, obtains necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
• Performs pre-encounter prep prior to patients visit, including identifying open care gaps.
• Supports and demonstrates effective and professional communication with patients, family members, visitors, and colleagues.
• Gathers patient data through interview and observation.
• Assists the clinician during medical treatments, examination, and procedures.
• Prepares patients for examination, performs and documents vital signs, and records patients' health history and medication reconciliation.
• Check-out patients, assist with referral processing, and arranges laboratory and/or other ancillary testing.
• Performs EKG, administers injections and medications, and performs routine specimen collection and POC testing.
• Prepares and sanitizes equipment, examination rooms and instruments.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Embraces and participates in quality initiatives, goal attainment, and collaborates on clinical process improvement activities.
• Provides routine treatments and administers approved medication per clinician order.
• Documents patient data, treatments, procedures, and patient education in accordance with The Villages Health and department specific policies.
• Assists the clinician by acting as a liaison on behalf of the patient to schedule appointments; provides patient with scheduling information to obtain testing, and/or physician consultation.
• Maintains compliance with all The Villages Health policies and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Other duties as assigned.

Education/Experience Requirements:

• High school graduate or equivalent
• Experience working within a healthcare setting preferred but not required.
• CMA/RMA/LPN : Maintains current Medical Assistant certification/registration from an accredited institution or current nursing license in the State of Florida renewed every two years.
• Maintains current BLS Healthcare Provider Certification
• Assumes responsibility for professional development and continuing education.
• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients.
• Knowledge of basic medical terminology
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies
• Knowledge of basic medical assisting skills
• Knowledge of personal and patient safety practices and adherence to infection control standards outlined in The Villages Health policies.
• Skill in performing medical assistance tasks appropriately.
• Skill with tact and diplomacy in interpersonal interactions.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
• Skill in reading and following written and oral medical orders.
• Skill in initiating appropriate emergency procedures.
• Skill in performing blood draws. (if applicable)
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
• Must be detail-oriented and highly organized, with ability to prioritize effectively.
• Ability to efficiently navigate electronic medical record (EMR)
• Demonstrates basic computer skills.
• Able to effectively multitask.

Annual Requirements:

• Must maintain current license, certification, or registration.
• Must complete 12 CEU’s annually.
• Must maintain current BLS certification.
• Annual EMR and Clinical competencies completed and signed.

Salary: $18.09-$23.00

Salary is commensurate with experience.

Questions? Contact us at [email protected]

Pre-Employment Knowledge Assessment: Candidates will be expected to successfully complete a pre-employment medical knowledge assessment as part of the in-person interview.