Manager, Supply Chain Quality
- Partner with Operations, Regulatory, and Research to assure all sustaining engineering and Operation quality deliverables are met in accordance with all regulatory standards (e.g. FDA 21 CFR Part 820, ISO13485, EU MD Directive/Regulations, Japan JPAL, Canada CMDCAS, Brazil ANVISA, Australia TGA and all other applicable regulatory standards considering the countries/regions products are marketed.) within cost, quality, and schedule targets.
- Manage the Operation Quality engineering resources and allocate projects as needed to support business objectives.
- Excels as Supply Chain Quality processes such as CAPA, Change Management, and escalation.
- Can discuss and defend documents and processes proficiently in front and back room during internal and external audits
- Monitor quality metrics across the business unit to identify systemic product and process issues, assuring appropriate investigation, correction, and corrective and preventive action when needed.
- Is able to identify and execute improvements on the Quality systems and execution thereof as it relate to improving the quality and compliance of the product, and the operational effectiveness.
- Partner with R&D, Operations, and Regulatory to assure there is appropriate execution of risk management and design controls and process validation for new and existing products.
- Know and follow all laws, standards, and policies that apply to one's job, and maintain the highest levels of professionalism, ethics, and compliance at all times.
- Diligently participate in compliance program-related activities as denoted by leadership or our Compliance experts.
- Promote and nurture the highest standards of professionalism, ethics, and compliance, and actively support our compliance program-related initiatives and activities.
- Consistently enforce employee compliance, including attendance at training programs, and promptly report any non-compliance.
- Develop team talent and competency.
- Provide leadership in all areas of the Quality System beyond the support of production, such as product complaints, post market surveillance, nonconforming materials, risk management.
- Provide leadership in the understanding of medical device regulations to other disciplines.
- Communicate effectively at all levels, both within Quality and cross functionally with departments such as Product Development, Regulatory, Manufacturing, and Marketing.
- A minimum of a bachelor’s degree is required. A degree in engineering and/or in a technical science is a plus. A master’s degree is a plus.
- A minimum of 8 years related working experience in a GMP and/or ISO regulated industry with a minimum of 3 years people management or project management experience is required.
- Strong Quality engineering or Quality operations skills with a proven track record in design transfer Operation support, Process Validation, and product risk management is preferred.
- Previous experience in a medical device or a healthcare discipline is strongly preferred.
- Strong working knowledge of QSR (21 CFR 820), ISO (13485, 14971), and all country specific regulatory requirements is strongly preferred.
- Knowledge of process and design excellence tools is strongly preferred. Certification is a plus.
- Candidate should possess excellent problem solving, decision-making, and root cause analysis skills in addition to interpersonal skills that foster conflict resolution as it relates to technical situations.
- Candidate should have a proven track record implementing Quality System improvements to meet compliance and overall business goals. Proficiency with the Microsoft Office Suite is required.
- Ability to effectively present complex information in a clear and concise manner is required.
- Previous experience managing multiple projects is preferred.
- Ability to clearly communicate to a variety of audiences, both big picture ideas as well as technical details is required.
- Experience of developing concise and audience-focused communications, both written and for presentations is required.
- Can manage through urgent unplanned topic with professionalism.
- Excellent communication and interpersonal skills are required.
- This position will be based in Palm Beach Gardens, FL and will require up to 10% travel, potentially including international travel.
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