Retail Pharmacy Support Assistance

: Position Summary: Orlando Health is nationally recognized for its pediatric and adult trauma programs as well as its high-performing community hospitals and specialty hospitals. Each year, we welcome more than 20,000 babies across the system and care for the most fragile in one of the nation's largest neonatal intensive care units. This position is responsible for completing clerical, customer service and cashier related duties within the outpatient pharmacies Responsibilities: Essential Functions

• Performs cash handling and is responsible for daily opening and closing clerical procedures
• Delivers medications to pharmacy locker systems and to patients for the meds to beds program
• Completes pharmacy and over the counter sales and provides exceptional customer service
• Bags and files completed prescriptions ready to be sold to patients
• Demonstrates an understanding of the dispensing and point of sale systems to complete tasks relevant to the position
• Manages supply inventory and submits orders to replenish supplies when needed
• Monitors inventory for outdated products, performs daily cycle counts and other inventory related tasks
• Answers phones and routes calls accordingly based on the needs of the caller
• Contact patients or prescribers to follow up on outstanding issues or other instances relevant to the position
• Assists with putting away medication, supply, and over the counter orders
• Maintains files and understands procedures for historical prescription storage and organization
• Performs prescription pickup reminder calls and completes return to stock for aged prescriptions
• Coordinates medication delivery and method of payment for meds to beds patients
• Effectively communicate and collaborate with other members of pharmacy staff
• Develops clear understanding of outpatient pharmacy workflow and all processes relevant to the position
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications: Education/Training ? High School diploma or equivalent. ? Successfully completion of the in-house Pharmacy Support Assistant entry-level training program associated with . ? Must be able to speak, read, and understand Basic English. Licensure/Certification None Experience None