Global Corporate Card & Expense Program Specialist

Description: Job Title - Global Corporate Card & Expense Program Specialist
Site Locations: 50% onsite in Tampa
Work Schedule: Mon-Fri 8am-5pm


Position Summary
The Global Corporate Card & Expense Program Specialist plays a critical role in managing and enhancing the company's global Corporate Card operations, with a strong focus on partnership with the corporate card provider and the integration of card processes across all markets. The role also supports global Expense Reporting governance to ensure standardization, policy alignment, and consistent process execution. In addition, this position drives digital transformation by leveraging AI tools, advanced analytics, and automation to improve efficiency, strengthen controls, and enhance the overall user experience.


Key Responsibilities
•Lead day to day management and continuous improvement of the global Corporate Card program, including lifecycle processes, issue escalation, controls, and operational governance in partnership with the corporate card provider.
•Support execution of global Expense Reporting processes, ensuring alignment with policies, compliance requirements, and best practices across regions.
•Identify, evaluate, and implement AI driven solutions and automation opportunities to streamline processes, enhance data quality, and reduce manual workload.
•Collaborate with external partners-such as Concur, Client, PredictX, WalkMe, Fintua, and Client-to enhance system capabilities, reporting, and the overall user experience.
• Work with key operational tools and platforms, including Concur, CitiManager, PredictX (analytics), and SAP, to support Corporate Card and Expense Reporting processes.
•Maintain accurate and updated documentation, including process maps, standard operating procedures, and work instructions.
•Support global policy updates, stakeholder education, and communication plans to ensure consistent understanding and adoption of Corporate Card and Expense Reporting standards.
•Partner with Finance, Procurement, Compliance, Tax, HR, IT, and regional controllers to ensure alignment and effective end to end process execution.
•Conduct external benchmarking and foster a culture of continuous improvement, innovation, and digital enablement.


Qualifications & Experience
•Professional Background:
oMinimum of 5+ years of experience in Travel & Expense (T&E) operations, Expense Reporting, Accounting, Finance, or related functions within large, complex multinational organizations.


Technical Expertise:
oProficiency in modern IT systems and digital tools, with hands-on experience in SAP (Concur or related modules preferred).
oFamiliarity with financial systems integration, workflow automation, and data analytics platforms.


Education:
oBachelor's degree in Business, Finance or Accounting is preferred. Equivalent experience will be considered.
•Digital & Innovation Mindset:
oAbility to leverage-or strong willingness to learn-AI technologies, automation solutions, and advanced analytics to drive process optimization and efficiency.
oDemonstrated interest in digital transformation initiatives and continuous improvement methodologies.


•Core Competencies:
oAnalytical & Problem-Solving Skills: Strong capability to interpret complex data, identify trends, and propose actionable insights.
oCommunication & Stakeholder Management: Exceptional ability to collaborate across global, cross-functional teams, influence decision-making, and manage diverse stakeholders effectively.
oAdaptability & Agility: Proven success operating in fast-paced, dynamic environments, balancing multiple priorities under tight deadlines.


•Additional Attributes:
oHigh attention to detail and commitment to compliance and policy adherence.
oStrong organizational skills with a proactive approach to identifying and mitigating risks.
oCultural awareness and ability to work effectively in a global business context.


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