Sales Manager/Assistant General Manager

Job Description

Job Description

We are seeking a Sales Manager/Assistant General Manager to join our team. This position is a salaried position and requires a minimum of 3 years Retail Management experience.

The Sales Manager/Assistant General Manager position at Encore Interiors is responsible for planning and directing the day-to-day operations of the retail store. Develops strategies to improve customer service, drive store sales and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Leads and directs the work of others.

The Sales Manager/Assistant General Manager will work closely with Ownership to assure that the store is kept presentable and customer service is always at the forefront of all tasks.

Duties include but are not limited to:

• Completes store operational requirements by scheduling and assigning employees; following up on work results.

• Maintains store staffing by recruiting, selecting, orienting, and training employees.

• Consistently provides continuing education to the Sales Staff..

• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

• Strategizing sales and marketing plans to drive revenue into the store.

• Setting sales targets for the sales teams and periodically reviewing the same.

• Handling everyday money transactions after the day's transactions have ended.

• Secures merchandise by implementing security systems and measures.

• Protect employees and customers by providing a safe and clean store environment.

• Maintains the stability and reputation of the store by complying with legal requirements.

• Determines marketing strategy changes by reviewing operating and financial statements and store sales records.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

• Contributes to team efforts by accomplishing related results as needed.

• Overseeing inventory of related store items.

• Educating the employees of the store who are related to sales about the nature of newly arrived items, promotions, category initiatives, etc...

• Being available at all times to assist with sales particularly during exceptionally busy times.

The Sales Manager/Assistant General Manager will be cross trained on all aspects and departments of the business to enable proper oversight and assistance to each area when necessary.

Rapidly growing, high end furniture and home accessory consignment store. We have grown from 6400 square feet to 25,000 square feet in 11 years. Highly dedicated ownership & management team. Pop & Pop working environment presenting as a customer centric luxury showroom.

Company Description

Rapidly growing, high end furniture and home accessory consignment store. We have grown from 6400 square feet to 25,000 square feet in 11 years. Highly dedicated ownership & management team. Pop & Pop working environment presenting as a customer centric luxury showroom.