Membership Sales Associate Dog Wellness Franchise

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

About the Role
As a Membership Sales Associate, youll be the first point of contact for customersresponsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. Top performers will have the opportunity to advance into management as we expand.

What Youll Do

• Drive membership sales by educating customers on the benefits of routine dog wellness care
• Build strong relationships with dog parents and provide outstanding customer service
• Promote and schedule first-time visits to our Scenter
• Maintain a clean, organized, and professional front desk environment
• Ensure dog safety protocols are always followed to provide a stress-free experience
• Drive KPIsaverage ticket price and rebook ratiothrough memberships, add-ons, and retail
• Answer calls, schedule appointments, manage profiles and records
• Adhere to Scenthound sanitary and cleaning practices
• Perform other duties as assigned by the Scenter Manager

What Were Looking For

• Positive, genuine, and passionateself-motivated and eager to learn
• A sales-driven mindset with a passion for helping customers make informed decisions
• Proactive and coachable, with a desire to grow in a fast-paced environment
• Exceptional interpersonal skills with a customer-first approach
• Passion for dog wellness and safety
• Retail, hospitality, or membership-based sales experience is a plus
• Reliable transportation and tech proficiency
• Willingness to work in a smoke-free environment
• Must love dogs!

Standout Candidates Will Have:

• 1+ years in membership sales, franchise, or lead-gen experience
• Experience in follow-up outreach (calls, texts, appointment setting)
• Confidence in selling and educating on memberships
• Prior experience working with dogs or in dog-related businesses
• Fitness, wellness, or service franchise experience

Career Path & Growth
We believe in developing future leaders. High-performing associates have a clear path to advancement, including Assistant Manager and Membership Sales Manager roles as we expand.

Why Join Scenthound?

• Competitive hourly pay + commission + bonuses
• Fast-growing company with leadership opportunities
• Supportive, team-first environment with ongoing training
• A mission-driven business focused on dog wellness and safety
• Free wellness services for your pup
• Casual dress codebranded t-shirts, jeans, and sneakers

If you're outgoing, driven, and customer-focusedand want to grow with a company that makes a differenceapply today and start your journey with Scenthound!

About Us
Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. We enrich the connection between people and their dogs through routine care that focuses on Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.). Dog safety is our top priority.

Location Requirement:
Work Location: In-person (Lutz, FL 33548)

Application Questions:

• Have you worked in a dog-related business?
• Have you worked in a membership-based business?