Care Coordinator (Medical Receptionist/PSR)

TLC
Summerfield, FL
Overview:

Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

  • Full-Time (M-F)
  • Salary: ~$15.00-$16.00 per hour
  • Location: Summerfield, FL 34491

How Pappas Supports You:

  • Competitive salary Employee-centric work culture from the top, down! 
  • Medical, dental, vision, STD, LTD insurances 
  • Generous PTO 
  • 401(k) Employer Matching 
  • Free Life Insurance 
  • Parental Perks! 
Responsibilities:

You’ll Achieve Success By:

  • Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

  • Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications:
  • High School Diploma/GED required
  • Basic office and customer service skills 
  • Previous experience in a similar role desired but not required
Posted 2026-05-12

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