INSIDE SALES REP

Job Description

Job Description

Description:

Saez Distributors is one South Florida’s leading distributors of Air Conditioning & Refrigeration, equipment and supplies.

We are currently seeking a Inside Sales Representative.

The Inside Sales Representative is responsible for supporting the Outside Sales Representatives, building and maintaining strong customer relationships, driving sales and fulfilling customer needs in a manner consistent with the company’s policies and values.

Summary of duties include but are not limited to:

INSIDE SALES SKILLS:

• Promptly and accurately processes quotes and sales orders.
• Works with their assigned outside sales representatives to ensure orders are entered, dispatched, and delivered to customers.
• Assists outside sales reps with setting customer pricing profiles to ensure accurate pricing.
• Handles customer credit returns in a timely manner by completing all appropriate documentation in accordance with Company policy
• Assists in maintaining the Branch appearance in accordance with Company policy and safety standards.
• Coordinates delivery requests with warehouse to ensure orders that require priority are delivered in a timely manner.
• Research products for outside sales representatives to help with building customer quotes.
• Reaches out to vendors for pricing.

INVENTORY:

• On occasion performs cycle counts as needed/directed by manager.
• Restock inventory as needed/ directed by manager.
• Assist in transferring inventory between branches when necessary to fulfill customer orders.

CUSTOMER SERVICE:

• Develops and maintains strong relationships with external customers.
• Provides timely and accurate information to customers.
• Follows-up with customers in a timely manner and notifies outside sales reps if and when necessary.

SAFETY:

• Follows all safety standards and requirements according to company policy, OSHA and Hazmat standards.
• Notifies supervisor of any and all safety concerns; incidents and/or accidents in a timely manner.

SCHEDULE: M-F 8AM - 5PM some Saturdays 8AM - 12PM

Experience/Requirements:

• A minimum of 1 years of experience in HVAC is preferred but not required.
• Must be fluent in English and Spanish.
• Experience using word processing software, excel, dropbox, email, and slack.
• Strong computer skills needed and willingness to learn if necessary.
• Must possess good communication skills and possess the ability to professionally interact with customers.
• Must possess a good work ethic and be able to work well with other team members.
• Must be able to lift and handle items weighing up to 50 pounds on a routine basis.
• Available to work every other Saturday
• Must be able to work with a minimum amount of supervision.