New Home Sales Counselor (Orlando Division)

Job Description

Job Description

The highly qualified individual we seek will be responsible for managing the entire sales process and communicating with the customer from the first interaction through the close of escrow according to company policies and procedures. Additionally, this individual will be responsible for achieving sales and closing objectives.

Other responsibilities will include, but not be limited to:

• Promptly meets and greets prospective customers and collects completed registration cards from every customer. Enters all prospects and Realtor information into company management system.
• Through effective discovery techniques, determines customer’s needs and buying motive.
• Provides effective, personalized sales presentation which includes: demonstration of features and benefits as related to customer’s needs and interests, reputation and core values of the company, quality and design of product, service and construction. Actively tours prospective customers through the various model & inventory homes, home sites, community & amenities, etc. as necessary to fully familiarize them with the product offering. Understands the benefit of the company’s brand and the unique customer value proposition in assigned communities and incorporates these benefits into every sales presentation.
• Actively seeks to close prospective customers by asking multiple closing-related questions during presentation.
• Effectively discusses and explains the homebuilding and home buying process to customers. Ensures that customers understand where the home will be built, where property lines begin and end and where neighboring structures will be located.
• Provides customer service by maintaining good relationships with internal and external customers. Performs all necessary follow-up (with customer, lender, etc.) to ensure successful closing of sales.
• Coordinates with other departments to ensure and uphold the high standard of quality for model, inventory homes, sales centers, vacant home sites, community and community signage are maintained.
• Prospects for new customers through self-marketing efforts such as networking, procuring referrals, building relationships with Realtors and Brokers, etc. Promotes the company brand and products at every opportunity.
• Provides follow up with all customers and Realtors who visit community or otherwise express an interest in our product.
• Obtains, analyzes and incorporates working knowledge of market and competitive data.

We seek a bright, focused, solutions-oriented individual who can function as a partner pro-actively while driving results using diplomacy, persistence, professionalism, and integrity.

Exceptional prospecting, phone, presentation, listening, communication and closing skills are a must. Strong networking skills and desire to connect with existing communities is a plus. We are looking for a self-starter with passion and enthusiasm; problem solving skills; the ability to successfully meet Individual, divisional and company sales goals; ability to build valuable relationships and understand and sell to customer needs; and exceptional customer service orientation and strong work ethic. Strong software skills must be fluent in all Microsoft Windows Office applications.

Working on weekends is required. Must have an active Florida Real Estate Salesperson or Broker License.

With a 30+ year commitment to delivering breakthrough customer experiences, seizing initiatives, achieving results, and continuous learning, our award-winning company, Park Square Homes, has an opportunity for a talented New Homes Sales Counselor to join our team. Known for our entrepreneurial spirit, we have a strong culture rooted in trust, integrity, open communication, and respect, and we make it a point to use good judgment, fairness, and common sense to meet our challenges. Attracting top talent who can thrive in a fast-paced, family-oriented, efficient, and team-focused environment contributes to our success.