Operations Manager
- Manage and oversee the entire venue operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop hourly and salary staff
- Terminate employees when necessary
- Training and evaluating staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including small wares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
- Ideally, 3- 5+ years of experience as a Restaurant General Manager or similar role
- Ideally, 3- 5+ years of experience in customer service management
- Extensive food and wine knowledge
- Computer literacy
- Very Detailed Oriented
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational, and people skills
- Good financial management skills
- Critical thinking and problem-solving skills
- Team player
- Adapt to Change
- Good time-management skills
- Great interpersonal and communication skill s
- Culinary school diploma or BS degree in Business Administration
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