Patient Conversion Specialist (Melbourne, FL)
Patient Conversion Specialist (Melbourne, FL)
ReactDx – Full Time – Onsite
Starting Pay: $19/hr
Schedule: Monday–Friday
Shifts: 8:00–4:30 • 10:00–6:30 • 11:30–8:00
About the Role
ReactDx is growing and hiring a Patient Conversion Specialist in Melbourne. This position is perfect for candidates with inside sales experience who enjoy helping patients and working in a fast paced, call driven environment.
Key Responsibilities
- Conduct outbound calls to patients referred for home sleep testing
- Educate patients on the test, how it works, and why it matters
- Provide excellent customer service and answer questions
- Convert referrals into scheduled home sleep tests
- Collect any required upfront payments
- Maintain accurate notes and updates in CRM software
- Collaborate with team members and attend sales trainings
Qualifications
- High school diploma or equivalent
- Inside sales and/or customer service experience required
- Experience selling service based products is a plus
- Strong communication, persuasion, and documentation skills
- Ability to work independently and hit performance goals
- Comfortable speaking with patients and navigating medical style conversations
Why Work With Us?
- Competitive hourly pay
- Monday through Friday schedule
- Positive, team focused culture
- Training and development opportunities
If you have inside sales experience and love helping people, we want to hear from you. Apply now!
REQUIREMENTS
- High school diploma or equivalent
- Inside sales or call center sales experience required
- Strong customer service background
- Comfortable talking with patients and educating them
- Ability to work independently and meet daily/weekly goals
- Clear communicator with strong follow up skills
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