Leasing Professional
- Greet and assist prospective residents, conduct property tours, and guide applicants through the leasing process from first contact to move-in.
- Manage lease renewals - track expiration dates, prepare renewal offers, and ensure timely completion.
- Respond to resident inquiries and concerns with professionalism and a customer-first mindset.
- Maintain accurate and complete resident files and ensure all required documentation is current.
- Process move-ins and move-outs, including preparing packets, coordinating inspections, and uploading documentation.
- Enter, track, and close maintenance work orders; prepare preventative maintenance notices.
- Support daily operations such as key logs, package management, and opening/closing procedures.
- Maintain office supplies and ensure the leasing office remains organized and welcoming.
- Provide cross-property support as needed and collaborate with team members to meet leasing and operational goals.
- Participate actively in company training sessions and team meetings.
- Minimum of 2 years of experience in leasing, property management, customer service, or administrative support.
- High school diploma or equivalent required; college coursework preferred.
- Strong communication and interpersonal skills - both written and verbal.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office (Word, Outlook); experience with Yardi or similar property management software preferred.
- Bilingual (English/Spanish) a plus.
- A positive, professional attitude and commitment to excellence in service.
- Monday, Wednesday and Friday 9am - 6pm
- Tuesday and Thursday 9am -6pm or 10am to 7pm
- Saturday 9am - 5pm (Must work every Saturday)
- Sunday Closed
- Eligible for Monthly Bonus Program
- Eligible for 20% Rental discount at any Graham Residential community, after 90 days of employment
- Uniform allowances, after 90 days of employment
- Paid Time Off (PTO) accrues from start date
- Eligible for paid Holidays
- Employer Funded Pension Plan
- 401(k) with company match
- Medical/Dental/Vision insurance
- Company paid Life Insurance, Short- and long-term disability
- Miami Lakes Athletic Club discount
- Select Restaurant discounts
- Positive work-life balance
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