Operations Processor (Tampa)
Job Title: Income Annuities Operations Processor
Location: Tampa, FL (Remote – on-site at least once per month)
Pay Rate: $20/hour
Contract Length: 6 months
Job Summary
The Income Annuities Operations Processor is responsible for the accurate setup, maintenance, and ongoing administration of income annuity contracts. This role ensures annuity payments are processed accurately and on time, policy records are maintained in compliance with contractual and regulatory requirements, and customer and internal partner inquiries are resolved efficiently. The processor plays a key role in supporting annuitants, beneficiaries, and business partners by delivering high-quality operational service.
Key Responsibilities
- Process daily assigned income annuity transactions, including updates, payments, and maintenance requests such as address changes, bank changes, and beneficiary updates
- Enter, update, and maintain annuity data accurately within internal systems
- Work across multiple systems while following established procedures to complete assigned tasks
- Ensure compliance with service level agreements (SLAs), internal policies, and regulatory guidelines
- Review and verify transaction accuracy to minimize errors and ensure timely processing
- Support internal teams and respond to inquiries related to annuity transactions and records
Qualifications
- 3+ years of experience in annuity operations, insurance, financial services, or back-office processing
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities, with strong attention to detail
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
- Ability to work independently while managing multiple priorities in a deadline-driven environment
Regards,
Akansha Pandey
Recruiting Partner
Americas Recruiting – Technology
HAYS Working for your tomorrow
Email- [email protected]
Direct Number – (813)-280-4169
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