Director, IT Infrastructure (Miami)
Director, Infrastructure
We are seeking a versatile senior IT people leader with a sound technical background to lead global Infrastructure and Cloud teams. This role is pivotal in driving our technology strategy, ensuring operational excellence, and fostering a culture of innovation with a security and customer mindset. Talent and leadership are at the heart of the CIO organization with a focus on empowering self-driven teams to achieve excellence by building secure, high-quality, and sustainable products with efficiency. We foster a customer-centric culture where everyone takes pride in and ownership of their work. Being a globally organization, you will need to lead and manage teams with a strong focus on leadership, strategy, and collaboration. As such, the role will require you to stay close to your teams and the work, recognizing and removing barriers to support team success. Our highly collaborative culture embraces working in and across teams, therefore, the need to impact and influence throughout the organization will allow you to learn from and share with others. As a leader, your ability to listen, learn, and leverage will be key to you and your team's development growth. If you are a high-energy self-driven technology leader that loves to solve complex problems creatively, thrives when challenged, is a bar raiser, and enjoy working in a transparent and collaborative environment where team success comes before individual, this is the right place for you.
Responsibilities
- Lead, mentor and coach leaders, program managers, engineers, and architects.
- Build and maintain high-performance teams in a distributed work environment.
- Attract and retain the talent and ability to form and develop teams.
- Foster a culture of innovation, excellence, and efficiency to attract and retain top talent.
- Shape and drive the global strategy for infrastructure and cloud technologies.
- Provide clarity of purpose for their team and articulate a clear vision and strategy.
- Ensure alignment with organizational goals and core principles.
- Drive and manage budgets, resources, programs, and initiatives that help achieve our OKR's.
- Collaborate with stakeholders and senior leaders using both technical and non-technical language.
- Facilitate effective communication across global teams and departments.
- Drive continuous improvement and innovation in technology and processes.
- Evangelize and guide in the establishment of a DevOps mindset and supporting organizational model.
- Apply engineering leadership and software engineering practices at scale
- Drive cross CIO-Org activities promoting a culture of innovation and engineering excellence
- Lead teams through the management and transformation of global and cloud network, cloud services such as AWS, Azure, workstations, mobile devices, and collaboration platforms at an enterprise level.
- Monitor, evaluate and stay updated of industry trends and disrupting threats and opportunities and drive technology advancements.
- Advocate and drive Agile methodologies to promote self-driven teams, enhance productivity for better product delivery.
- Work closely with Portfolio teams, product owners, and business to ensure delivery of initiatives and continuously review and improve processes to help for a more efficient flow of work.
- Work closely with product, design, and other engineering/architect teams to align strategies
- Drive and build team and product roadmaps with measurable outcomes that align to our CIO-suite strategy.
- Ensure all decisions and solutions are founded on principles of security, quality, resilience, and scalability.
- Partner with Information Security teams and support the adoption of our Zero Trust and security programs across platforms and services.
- Maintain compliance with industry standards and regulations.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
- Minimum of 10 years of experience in IT leadership roles, with a focus on infrastructure and cloud technologies.
- Leadership courses and formal trainings is a plus
- Proven leadership skills with the ability to lead and inspire teams.
- Experience of driving large scale, enterprise-wide transformation, including the culture and mindset of a group to embrace new and improved ways of using technology.
- Demonstrated presence to effectively represent IT and the corporation externally and to key vendors. Interaction with technology officers and internal customers will be an important component.
- Comfort with ambiguity and able to independently drive resolution of issues and challenges.
- Passionate for creating a great User Experience
- Strong strategic and creative thinker with exceptional problem-solving abilities.
- Excellent communication, collaboration, presentation and public speaking skills.
- Deep knowledge of Agile frameworks and methodologies.
- Technical certifications across AWS, Microsoft, and Network
Skills
- Customer obsession
- Comfortable with ambiguity
- Adaptable to change
- Take responsibility and accountability
- Handles and treats things with sense of urgency
- Inspire confidence and motivation
- Caring and understanding
- Transformational & Situational leadership
- Seeks and utilizes feedback
- Learning agility
- Enthusiasm
- Optimism
- Courage
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