Senior Solutions Consultant

Overview
As a Sr. Solutions Consultant at OneRail, you will help prospective customers solve business and logistics challenges by developing solutions that drive meaningful business results. This role bridges the gap between customer operational needs and OneRail’s technology platform by leading structured discovery, designing scalable solutions, quantifying ROI, and influencing executive decision-makers throughout the sales cycle.

This role sits at the intersection of Sales, Operations, and Product. You ensure proposed solutions align with customer goals while establishing the foundation for successful implementation. The ideal candidate brings strong supply chain or retail expertise, technical fluency in SaaS integrations, a consultative mindset, and the ability to translate complex operational challenges into compelling, value-driven stories for both technical and executive audiences.

Responsibilities

• Partner with sales to lead discovery conversations across technical, operational, and executive stakeholders
• Uncover customer pain points related to transportation modes (carrier/courier, fleet, parcel), order management, and operational inefficiencies
• Take a consultative approach to understand customer workflows, systems, data environments, and integration requirements to determine how OneRail can best deliver value.
• Influence executive decision-makers through structured business cases and quantified outcomes to support new business growth.
• Conduct Value Engineering Assessments to quantify ROI, cost savings, efficiency gains, and revenue opportunities; deliver tailored, compelling narratives to each prospect.
• Build and deliver customized product demonstrations and executive presentations, both in-person and virtually.
• Lead technical validation discussions and proactively identify integration risks or dependencies during the pre-sale process.
• Support responses to RFP, RFI, and Information Security questionnaires
• Develop clear and comprehensive Statements of Work (SOWs) outlining scope, assumptions, risks, and implementation approach; translate business requirements into scalable solution designs.
• Ensure a seamless transition from Sales to Implementation by documenting business objectives and solution framework; remain engaged with customer post-launch as Solutions Consultant.
• Translate customer and market feedback into actionable insights for Product teams.
• Travel occasionally to represent OneRail in customer workshops, time studies, executive meetings, industry events, and meetings at OneRail HQ (Orlando, FL).

Qualifications

• 3–6+ years of experience in Solutions Consulting, Pre-Sales, Implementation, or other customer-facing SaaS roles.
• Experience in retail, logistics, transportation, or supply chain operations.
• Bachelor’s degree in Business, Supply Chain, Information Systems, Engineering, or related field (or equivalent experience).
• Experience supporting enterprise SaaS sales cycles.
• Strong understanding of APIs, data mapping, and system integrations.
• Ability to interpret technical documentation and translate it into business context.
• Advanced proficiency in Microsoft PowerPoint and Excel (including financial modeling and ROI analysis).
• Strong executive presence and communication skills, with the ability to explain complex concepts in clear, business-oriented terms.
• Analytical mindset with the ability to turn operational data into actionable recommendations.
• Strong problem-solving skills, intellectual curiosity, and attention to detail.

Preferred Qualifications

• Experience working with order management systems (OMS), warehouse management systems (WMS), transportation management systems (TMS), ERP platforms, or similar enterprise systems.
• Experience with BI tools such as PowerBI and data query tools such as SQL
• Background in value engineering, business case development, or ROI modeling.
• Strong storytelling skills with the ability to craft compelling narratives for prospective customers.
• Experience conducting operational time studies or logistics process assessments.
• MBA or relevant certifications (CSCP, PMP, etc.).

Work Location

Remote/On-Site

On-Site Roles: This position is based at OneRail’s headquarters in Orlando, FL (ZIP 32819) . While on-site presence may be required, remote candidates will be considered, with preference given to those located in the Central Florida area.

About OneRail

OneRail is a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service to provide dependability and speed to help businesses meet their delivery promise. With a real-time connected network of 12 million drivers, OneRail matches the right vehicle for the right delivery so brands lower expenses and increase capacity to rapidly scale their businesses. This people-plus-platform approach features a 24/7 USA-based exceptions team who maintain a 98% on-time delivery rate. By optimizing fulfillment processes, reducing costs and improving order accuracy with store-shelf-to-doorstep visibility, OneRail is committed to empowering clients and improving the customer experience.

OneRail was named to the Deloitte Technology Fast 500™ two years in a row, was ranked 19th in the 2025 FreightTech 25, named for the fifth year in a row to the FreightTech 100, was honored as one of Inc. magazine’s Best Workplaces 2023, was listed on Forbes’ lists of America’s Best Startup Employers for the last three years, was named to the Inc. 5000 two years in a row and was selected as the Last Mile Company of the Year for the 2024 SupplyTech Breakthrough Awards. To learn more about OneRail, visit OneRail.com.