Work Order / Dispatch Coordinator - Comm...

Work Order / Dispatch Coordinator – Commercial Facilities
Overview

We are a nationwide commercial construction and facilities maintenance organization built on respect, teamwork, and accountability. We value clear communication, professionalism, and a supportive team environment where employees can take pride in their work and contribute to shared success.

We are seeking a dependable and organized individual who thrives in a fast-paced, service-driven environment. The ideal candidate communicates effectively, manages competing priorities well, and enjoys coordinating multiple moving parts across vendors, clients, and internal teams.

Key Responsibilities
Receive, prioritize, and dispatch service requests and work orders
Create, manage, and track work orders from intake through completion
Coordinate and schedule subcontractors for maintenance and repair services
Source, vet, and support onboarding of vendors and service providers
Monitor job progress and ensure timely completion and closeout
Communicate job details, updates, and expectations to vendors and internal teams
Review vendor documentation including invoices, reports, photos, and service records
Verify completed work prior to billing or job closeout
Maintain accurate records of vendors, pricing, and service history
Track open work orders and provide status updates to stakeholders
Resolve service issues and escalate when necessary
Support preventive maintenance scheduling across multiple locations

Qualifications
Proficiency in Microsoft Office (Outlook, Excel, Word, Teams)
Strong organizational and communication skills
Ability to manage multiple work orders in a fast-paced environment
High attention to detail and accuracy
Professional communication with vendors, clients, and internal teams
Ability to learn systems and follow established procedures
Prior experience in dispatch, facilities coordination, maintenance, or construction support preferred

Preferred Experience
Facilities maintenance, property services, or subcontractor-based operations
Dispatching or coordinating field service providers
Vendor management, scheduling, or work order systems
Exposure to trades such as HVAC, plumbing, electrical, or general maintenance
Multi-location or high-volume service environment experience

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Dispatch coordination, work order management, vendor management, subcontractor scheduling, facilities maintenance support, service request tracking, preventive maintenance coordination, multi-site operations support, scheduling