Project Support Engineer I

 

 

Mitsubishi Power Americas, Inc., in Orlando, Florida, is looking for a Project Support Engineer 1.

Company Overview

 

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.

 

Role Overview

Provide implementation support for field service projects. The Field Service Project Support Engineer I is an entry level position which requires fundamental knowledge of engineering/computer principles and has exposure to business administrative knowledge through training and work assignments, with the objective of optimizing processes and enhancing productivity.

 

Key Responsibilities

 

• Provide support and contribute to the development of digital tools and solutions, including SharePoint, CRM/FSM systems, and low-code/no-code environments such as Microsoft Power Platform.
• Support field service data management.
• Responsible for ensuring departmental communications are issued and archived.
• Backup other field service project support engineers in their duties and responsibilities.
• Assist field service managers in day-to-day operation.
• Participate in departmental and inter-departmental process improvement projects, as needed.
• Overnight travel (less than 10%) by land and/or air.
• Perform other such duties as may be required.

Other Duties and Responsibilities

 

• Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit.
• Communicate effectively with all levels of employees.
• Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
• Maintain the highest degree of honesty and integrity at all times.

Requirements

 

• Education and/or Experience: Bachelor's degree (BA) in Engineering or Computer Science from four-year college or university preferably with 1 to 2 years’ experience; or equivalent of 5 years of education and experience. Must have 1 year of professional work experience for basic understanding of organizational structure, workflows and responsibility.
• Language Skills: Ability to read, speak, and write English fluently.
• Reasoning Ability: Ability to troubleshoot to define and identify problems. Collect data, establish facts, and draw valid conclusions to take prompt corrective actions.
• Computer Skills: Knowledge of database, project management, Windows Operating Systems, Microsoft Office, Adobe Suite, flow charts, etc. Ability to understand basic computational and logic statements, especially in support of no-code/low-code development.
• Must be legally authorized to work in the United States on a permanent basis and must not require employer immigration sponsorship, now or in the future.

 

 

Physical & Safety Requirements

 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to toxic or caustic chemicals. The employee’s working environment may be loud. The employee may be required to adhere to Mitsubishi Power and customer safety procedures including, but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).

 

Mitsubishi Power Americas Inc. supports 365/24/7 service operations for internal and external customers with a mission of providing reliable and excellent customer service as needed and all employees are to align with this mission.

 

Why Should You Apply?

 

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.

 

Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

 

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