Chief Revenue Officer -CRO - Healthcare

CHIEF REVENUE OFFICER - CRO - HEALTHCARE FACILITY

• Location: Orlando, FL (hybrid)
• Relocation: Available
• Compensation: Competitive salary ranging from $220,000 to $300,000, commensurate with experience and expertise demonstrated during the interview process. Additional bonus potential up to 35%.

ABOUT THE ROLE:

We are seeking a dynamic and strategic Chief Revenue Officer (CRO) to lead and innovate the revenue cycle processes within a highly regulated healthcare environment, specializing in behavioral health and addiction services. This senior executive role is pivotal in driving the enterprise-wide revenue strategy and ensuring optimal reimbursement performance.

WHAT YOU WILL BE DOING:

• Develop and execute comprehensive revenue cycle strategies aligned with organizational growth, focusing on reimbursement optimization across Residential, IOP and MAT/OTP services.
• Optimize payer mix and reimbursement performance across Medicaid, Medicare, Commercial, Private Pay, and grant-funded programs.
• Support new site launches, acquisitions, integrations and service expansions through scalable revenue strategies.
• Implement Scalable RCM processes, operational controls and performance dashboards
• Lead and develop a high-performance revenue organization that includes billing, collections, credentialing and contracting.
• Oversee all Revenue Cycle Functions (VOB, Coding, Billing, Collections, Denials, Cash acceleration, etc.)
• Ensure compliance with federal, state, and payer-specific requirements (SAMHSA, DEA, CMS, Medicaid, OIG, Joint Commission, and ASAM)
• Partner with Compliance and Legal to mitigate audit exposure, recoupment risk and payer claw backs.
• Maintain revenue integrity through internal audits, strong controls and proactive risk management
• Collaborate with the CFO, Managed Care, clinical leadership, compliance, and operations teams to synchronize financial performance with organizational goals.
• Prioritize revenue realization and reimbursement integrity over patient acquisition and admissions growth.
• Implement operational excellence initiatives to optimize the revenue lifecycle.

ABOUT YOU / THE REQUIRED STUFF:

• 10+ years of Sr. Healthcare Revenue Operations and Reimbursement Leadership experience.
• Exceptional Revenue cycle transformation experience
• Direct experience in Behavioral Health, Substance Use Disorder Treatment and/or Opiod Treatment Programs
• Adept at balancing financial performance with clinical integrity and compliance
• Expert understanding of Medicaid, Medicare and Commercial Reimbursement Models, including Managed Medicaid Complexity
• Demonstrated expertise leading Revenue Cycle performance in multi-site regulated healthcare environments
• Solid expertise in denial management, compliance, credentialing, payer contracting, and revenue integrity
• Data-driven performance management (KPI / Metrics driven)
• Bachelors degree

BONUS POINTS FOR THE FOLLOWING:

• Expertise scaling and transforming payer contracting functions
• Experience working in a PE backed Healthcare organization or a Rapidly growing multi-site healthcare organization
• Experience with Value-based care
• Experience with EHRs (Methasoft, Kipu, Zencharts)
• MBA, MHA

This role offers the opportunity to make a significant impact on the financial health and sustainability of the organization, aligning financial objectives with patient care excellence.

ABOUT THE COMPANY:

Private Equity Backed Behavioral Health and Drug Addiction Treatment Health Services Organization with ~100 clinics operating in 20 states and growing. 2025 Net Revenue $235M, on track for solid growth this year.