PRN Customer Service Representative - Pediatrics Endocrinology - Women and Children's Medical Plaza

Location: Women and Children's Medical Plaza -15901 Bass Road Fort Myers FL 33908

Department: HOD HB Peds Endocrinology

Work Type: PRN

Shift: Shift 1/9:00:00 AM to 5:30:00 PM

Minimum to Midpoint Pay Rate: $20.75 - $20.75 / hour

Summary

Now Hiring: PRN Customer Service Representative Pediatric Endocrinology
Flexible work + meaningful impact for kids and families!

Location: Women and Children's Medical Plaza

Department: HOD HB Peds Endocrinology

Work Type: PRN (As Needed)
Shift: Monday Friday | 9:00 AM 5:30 PM (as scheduled)

What Does PRN Mean?

PRN stands for as needed.
In simple terms:

• You wont have a set weekly schedule
• Youll be called in to help cover busy days, vacations, or call-outs
• Great for flexibility while staying connected to a healthcare role
• Ideal if you want work-life balance or supplemental income

About the Role

Be the friendly face and voice supporting children and families in a specialty focused on hormones, growth, and conditions like diabetes. Your role helps create a smooth and comforting experience for every visit

What Youll Do

Answer calls & assist with scheduling appointments
Check in patients and welcome families
Verify insurance, referrals & authorizations
Collect payments and post charges
Maintain accurate patient records
Support providers and staff in a team-based environment

What Were Looking For

Strong customer service and communication skills
Friendly, patient, and compassionate demeanor
Ability to adapt to a flexible, as-needed schedule
Prior medical office experience is a plus

Pay

Flat Rate: $20.75/hour (set rate for this PRN role)

Why Pediatrics Endocrinology?

Help support children managing lifelong conditions while creating a welcoming, stress-free experience for families. Every interaction you have makes a difference

Looking for flexibility and purpose? Apply today and join our caring pediatric team!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers