Member Service Representative I or II ( Temporary)

Member Service Representative I or II ( Temporary) Location Melbourne, FL :

Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams—and it all starts with our employees.

Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!

Summary of Primary Functions

Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls.

Requirements

High school graduate or equivalent. One to three year's of experience within a financial institution with demonstrated success opening new accounts, delivering excellent member service, and processing and funding consumer loans. Advanced knowledge of credit union products and services. Ability to manage the workflow under minimal supervision. Effective organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service. Must have a working knowledge of Microsoft Word and advanced knowledge of the credit union's core system.

Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:

MSR I - $19.30 - $27.02

MSR II - $20.75 - $29.05

Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

NGFCU is an Equal Opportunity Employer

Job Type: Full-time

Pay: $19.30 - $29.05 per hour

Experience level:

• 1 year

Physical setting:

• Office

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Melbourne, FL 32901: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you now or in the future require immigration sponsorship for employment visa status?

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person