Senior IT Engineer

About DoorLoop

DoorLoop is redefining property management software as the AI-native operating platform for innovative property management teams. With offices in Miami, New York City, and Tel Aviv, we’re a global company helping property owners and managers move faster, scale smarter, and get real support, real fast.

We’re proudly People First. That’s why we’re a Certified Great Place to Work, recognized by Forbes as one of America’s Best Startup Employers (2024 & 2025), and highly rated on Glassdoor.

Mission

DoorLoop is looking for a Senior IT Engineer to own and operate our US IT infrastructure across our Miami Beach and New York offices. You'll be the go-to IT expert on the ground, responsible for everything from endpoint management and identity security to SaaS administration and network infrastructure. This role sits within the Security org, reporting to the CISO and Head of IT, while collaborating closely with our Israel-based IT team lead.

Responsibilities

•  Administer Google Workspace as the primary IDP, including building and maintaining internal automation on top of the platform
• Manage and maintain the Jamf MDM platform for macOS fleet management, including enrollment, policies, patch management, and compliance
• Administer and optimize core SaaS applications including Salesforce, HubSpot, Intercom, Zoom, Slack, and Notion — handling provisioning, SSO integrations, and license governance
• Own the full networking infrastructure for Miami Beach and New York sites, managing switches, firewalls, and wireless access points
• Manage hardware inventory, procurement, and on-site/remote troubleshooting for macOS and Windows endpoints across both US locations
• Manage CrowdStrike EDR deployments, monitor alerts, tune policies, and coordinate incident response with the security team
• Build and maintain IT automations using n8n and Bash scripting to reduce manual toil across onboarding, offboarding, and operational workflows

Benefits:

• Unlimited paid time off: take unlimited personal, sick, and vacation days.
• 401(k): plan for retirement with 4% matching and instant vesting.
• Medical, dental, and vision insurance: we offer full medical coverage for employees through United Healthcare and full dental and vision coverage through Guardian, with 25% coverage for dependents across all plans.
• Life insurance: $100,000 policy fully covered by DoorLoop.
• Disability insurance: short- and long-term disability insurance fully covered by DoorLoop.
• Paid parental leave: paid maternity and paternity leave for birth and adoption.
• Monthly stipend: a dedicated budget for work-related expenses.
• Best-in-class equipment: Get a company laptop and all the top-tier tools to set you up for success.

Compensation Range:

The salary range for this position is $95,000 - $110,000 annually. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors.

Equal Opportunity Employer & AI:

DoorLoop is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, pregnancy, genetic information, citizenship status, or any other characteristic protected by applicable law. We use AI-assisted tools, including assessment tools that evaluate cognitive ability and personality fit, to help evaluate applications. Human oversight is maintained and no hiring decision is made solely by an automated system. For positions that can be performed in New York City, candidates may request an alternative selection process. Applicants with disabilities may also request reasonable accommodation at any stage of the hiring process. For any of these requests please contact [email protected] . For more information about the tools we use, bias audit results , and how we collect and protect applicant personal data, please review our Applicant Privacy Notice .

REQUIREMENTS

• 5+ years of hands-on IT engineering experience in a SaaS or high-growth tech environment, with demonstrable ownership of multi-site infrastructure
• Deep expertise with Google Workspace administration including Directory API, app integrations, and building workspace-level automations
• Proficiency with Jamf Pro for macOS fleet management and experience troubleshooting macOS endpoints (Jamf 200 level)
• Proficiency with Microsoft Intune for Windows fleet management and experience troubleshooting Windows-based devices
• Hands-on experience managing cloud-based network infrastructure (switches, firewalls, and access points)
• Experience with CrowdStrike EDR and a solid understanding of endpoint security principles, mail relay systems, and Microsoft Entra ID / Intune