Office Manager

Floor Coverings International
Pompano Beach, FL
Benefits

  • Health insurance
  • Paid time off
  • Profit sharing

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.

As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.

Office Manager Perks And Benefits

  • No experience is required, but 1-3 years of experience is preferred.
  • Paid training.
  • Full-time
  • Annual company convention (determined by the owner and local structure goals)
  • Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).

Office Manager Responsibilities

Customer Management

  • Develop trust with customers by living our Core Values all day and every day.
  • Creating raving fans by providing extra-mile service
  • As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
  • Follow up on open proposals as needed.
  • Keep the showroom and office organized and presentable.
  • Assist in the development, management & delivery of local marketing tactics.
  • Resolve customer conflicts.

Marketing

  • Ensure customers feel cared for by taking pride in what you do—providing extra-mile service by going above and beyond expectations.
  • Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
  • Support and participate in home shows.
  • Support and implement local marketing efforts as needed.

Operations (Production)

  • Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
  • Order all products needed for jobs accurately and follow up on delivery.
  • Schedule the job to meet the schedule of customer and installers.
  • Communicate with installers and customers on start dates and times.
  • Update the customer with ongoing details of installation and job progress.
  • Discuss and obtain written permission for any changes in contracted work.
  • Confirm scope of work and compensation with installers prior to start of job.
  • Update Salesforce/production board daily with status of job and upcoming schedule.

Financials

  • As a job is landed and produced, complete the job costing form with the pertinent details.
  • Accurately update QuickBooks daily for all income and expenses.
  • Track, prepare, and manage timely payment of business-related expenses.

Continuous Improvement

  • Attend weekly meetings with the owner at scheduled times.
  • Submit the GS&R Prep form weekly via email.
  • Work weekly and monthly to meet goals.
  • Be available to attend training seminars at the owner’s discretion.
  • Make decisions and act in accordance with Floor Coverings International's core values and mission.

Office Manager Qualifications

  • Excellent customer service skills
  • Strong communication skills, particularly over the phone.
  • Organized, detail-oriented, and able to multi-task.
  • Experienced in bookkeeping using QuickBooks is a plus.
  • Able to work independently without supervision.

Apply today!

Compensation: $50,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Posted 2025-10-12

Recommended Jobs

Fitter Deck

Royal Caribbean Cruises, Inc.
Miami, FL

Fitter Deck You’ll maintain, repair, and overhaul systems (AC, engine, electrical and electronic, elevators and escalators) and equipment (refrigeration, safety and security, galley and pantry, laund…

View Details
Posted 2025-08-06

ADULT EDUCATION TEACHER

Okeechobee County, FL

Summary ...Title: ADULT EDUCATION TEACHER Pay Plan:...??....  ...Education/GED? Instructor responsible for...??...for teaching assigned academic...  ...techniques to assist student...  ...I…

View Details
Posted 2025-10-12

Occupational Therapist- Home health and Outpatient- Full Time

Discovery At Home Gulf Coast
Westchase, FL

About Discovery At Home  Discovery At Home is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today,…

View Details
Posted 2025-09-16

Licensed Practical Nurse (LPN or LVN)

Naphcare, Inc.
Palmetto, FL

Licensed Practical Nurse (LPN or LVN) Location Palmetto, FL : Overview: Naphcare is hiring LPNs to join our team of medical professionals in Palmetto, Florida where we manage all aspects of healthcare…

View Details
Posted 2025-10-15

Shift Lead

Worthington Restaurant Group LLC
Haines City, FL

MUST BE AT LEAST 18 Description At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come togeth…

View Details
Posted 2025-10-18

Staff Accountant

Ackerman Plumbing
Sarasota, FL

Staff Accountant Join a Legacy of Excellence As an integral member of the Ackerman team, our Staff Accountant performs a wide array of responsibilities, including reporting, analysis, data reco…

View Details
Posted 2025-09-14

Project Manager Commercial Electrical - NW Florida/SE Alabama

Bart's Electric
Walton County, FL

Empowering Our Team At Barts Electric, our core belief is in nurturing the growth and development of our employees throughout their careers. As a merit shop, we prioritize advancement opportunities ba…

View Details
Posted 2025-10-06

PRN Lactation Consultant/Maternal Educator

Lee Health
Cape Coral, FL

Location: Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990 Department: Womens Care Center Work Type: PRN Shift: Shift 1/7:00:00 AM to 7:00:00 PM Minimum to Midpoint Pay Rate:…

View Details
Posted 2025-10-15

Field Nurse Case Manager - Tampa, FL

Gallagher
Tampa, FL

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team tha…

View Details
Posted 2025-09-30

Lawn Care Technician

Yardnique
Fort Lauderdale, FL

Join the Yardnique Team! At Yardnique, we are committed to creating beautiful, sustainable outdoor spaces that reflect the vision and needs of our clients. We take pride in transforming landscapes an…

View Details
Posted 2025-10-19