Service Bdc Manager

BDC Manager

Full-time position.

We are a volume Orlando auto dealer and growing once again! Come join our prestigious team!

Job Summary

The position requires 3-5 years of BDC management experience. If you are passionate about customer service and thrive in a high-end fast-paced environment this is your opportunity to elevate your career.

Benefits

• Industry leading salary
• Great compensation plan includes draw plus commission
• Performance bonus available
• Insurance Benefits the 1st of the month following 30 days of employment
• Choice of Three PPO Medical Insurance Plans with Employer Contribution After 30 days
• Choice of Two Dental Insurance Plans One with Unlimited Calendar Year Maximum.
• Employer Paid Life Insurance & Accidental Death/Dismemberment Benefit
• Vision Insurance
• Voluntary Life Insurance
• Supplemental Benefit Insurance including Short-Term & Long-Term Disability Insurance
• Employee Assistance Program
• 401(k) with Employer Match
• On Demand Pay Program
• Paid Time Off
• Employee Discounts

Responsibilities

• Lead & Manage a dynamic BDC team and assuring adherence to brand and management standards.
• Oversee workflow and coordinate staff schedules to alight with business needs.
• Offer assistance or direction to any customer who enters the car dealership
• Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
• Weekend attendance required. We are closed on Sundays.

Qualifications

• The candidate must be Bilingual in English and Spanish.
• Enthusiasm and high energy throughout the workday.
• Friendly competitive personality.
• Exceptional communication listening and organizational skills.
• Strong customer service communication skills computer and basic math skills
• Clean driving record & valid drivers license

You will report to the Fixed Operations Director of your respective dealership.

This is not a remote position.

Drug-free workplace: Must be willing to submit to and pass a Pre-Employment Background Check Motor Vehicle Report Review & Drug Screen

Our Team maintains a strong policy of equal employment opportunity for all qualified employees. We hire train promote and compensate associates based on personal and professional competence and potential for advancement without regard to race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.

Required Experience:

Manager