IT Infrastructure Engineer II

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The IT Infrastructure Engineer II acts as technical subject matter expert for day-to-day activities (plan, design, configure) related to technology deployments for WVO sites and facilities (fulfillment) projects. Has direct contact with the project management and technology project and supports teams ensuring WVO technology requirements and integration dependencies are understood and incorporated into execution plans.

How You'll Shine:

• Directly involved in the technical delivery components related to planning, installation (as needed), testing, deployment, and support (escalation of issues not resolved at first or second level) of all site technologies. This includes the integration of multiple technologies which facilitate site operations functions

• Works directly with IT and business project managers to assist in executing against approved fulfillment project plans and financial forecasts for the delivery of technical solutions to the business

• Performs due diligence assessments on proposed projects to determine technical requirements and points of integration. Actively participates in the estimation processes utilizing due diligence assessment for approved projects in the site/facility technology space

• Works with the IT Site Infrastructure/Operations Manager, project managers, and business sponsors to assess and adjust project priorities as needed to meet the overall needs of the organization

• Works with all technical teams to map technical integration points and ensure proper support documentation is in place

• Performs other duties as needed

Travel Requirements:

• 20 - 25%. Travel would be required as needed to facilitate site due diligence assessments and to address any escalated support issues which required hands on resolution. Travel could be to any of the current locations where Wyndham resorts, sales offices, or call centers are located

What You'll Bring:

• Bachelor's degree in related field (preferably engineering) or equivalent combination of education and directly related experience

• Solid customer service skills

• Effective written, verbal, and presentation communication skills

• Organizational, analytical, and problem determination/resolution skills

• Ability to assess status and prioritize multiple concurrent projects at the task level

• Ability to work in a team structure, driving to aggressive deadlines in a fast-paced environment

• Proven ability to work in a collaborative environment amongst IT professionals

• Ability to communicate technical concepts and subjects in a clear and concise manner

• Ability to work and effectively communicate with executives, enterprise-wide and business unit management personnel, peers, and outside vendors

• Moderate level client/server architectural understanding

• Moderate level network and telecommunications architectural understanding

• Basic level of software development techniques and methodologies.

• Demonstrated proficiency in MS Office Suite of products; MS Office, Visio and Project

• Capable of reviewing construction documents to the level of communicating technology infrastructure requirements.

• 5+ years of work experience in a medium to large diverse in-depth, enterprise-wide technical environment integrating, implementing and supporting technologies, specifically around network and telecommunication and client/server integration.

• 2+ years of work experience in a medium to large technical environment supporting software development and the deployment of business software applications

Experience equivalent to the education requirement may be accepted in lieu of the education requirement

A strong candidate has been identified for this position.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.