DJJ OPERATIONS COORDINATOR - 80081514

Requisition No: 862006 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINATOR - 80081514

 Pay Plan: Career Service

Position Number: 80081514 

Salary: $1,780.37 Bi-weekly 

Posting Closing Date: 10/06/2025 

Total Compensation Estimator

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

LOCATION, CONTACT AND SALARY INFORMATION

Location Northeast Region

Contact Person Laura Buen (850) 717-2534

Minimum Biweekly Rate of Pay $1,780.37 (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee's current rate, whichever is higher.)

DESCRIPTION

This position is an Operations Coordinator Position in the Northeast Region of Florida responsible for conducting site visits to residential programs to monitor programs.

DUTIES & RESPONSIBILITIES
Conducts multi-disciplinary case conferences and placement planning for youth recommended for commitment to the department. Ensures compliance with state regulations regarding multi-disciplinary case conferences and placement planning for committed youth, including transfer staffing.

Responsible for coordinating placement planning within existing commitment resources as well as utilizing and ensuring all appropriate data is entered into the Juvenile Justice Information System (JJIS). Prepares all related reports and recommendations for corrective action and performs ongoing monitoring of corrective actions.

Coordinate regional activities required to reduce the number of committed youths awaiting placement. Visits regional commitment programs. Travels to contracted provider programs within the north region.

Utilizes the JJIS (Juvenile Justice Information System) to assess program performance, evaluate trend data and develop appropriate management strategies.

Coordinates Regional activities required to reduce the number of committed youths awaiting placement. Visits regional commitment programs. Travels to contracted provider programs within the North Region.

Assist with oversight of Contracted Provider facilities/services as needed:

1. Conducts site visits to ensure integrity and compliance with Florida statutes, administrative rule, departmental policies and procedures and terms and conditions of the contract. Observes, evaluates, and assesses program effectiveness. Recommends corrective actions following on-site activities that identify program deficiencies. Receives and reviews corrective action plans to determine plan appropriateness. Performs follow-up oversight to ensure implementation and completion of corrective action plans.

2. Review all program/facility reports for trend analysis and provide coaching assistance when necessary.

3. Provides ongoing technical assistance and guidance to providers to include but not limited to consultation on policies and procedures/Administrative Rule that effect program functions. Liaison between programs and various branches of the department (i.e., Facility Services. Contract Administration, Office of the Inspector General (OIG), Central Communications Center (CCC), etc.)

4. Prepares written reports following on site activities.

5. Maintains telephone contact with the programs on a regular basis to promote effective information sharing, good communication and provide technical assistance when needed.

6. Participates in pre- and post- operational reviews for new programs as coordinated by Monitoring and Quality Improvement (MQI).

7. Participates in special team activities as indicated by the needs of the program.

8. Develops monitoring plan of contract and/or facilities.

9. Advise appropriate administrative and programmatic staff of problems or potential problems.

Responds to inquiries and Department- tracked information requests/complaints (Whistle Blowers, Human Rights Advocacy Commission, Executive Office of the Governor, management reviews, citizen/parent/youth complaints, etc) on behalf of Headquarters and/or the regional office.

1. Obtains information for initial assessments.

2. Conducts inquiries into incidents and/or issues in programs as assigned. Provides technical assistance and on-site response as needed. Prepares all related reports and recommendations for corrective action and performs ongoing oversight of corrective actions.

3. Follows given timelines for follow-up, organizes tasks and responds in a timely, courteous in professional manner.

4. Completes written reports in a final draft that is clear, concise, complete, and accurate.

Notify supervisor of any potential problems.

Coordinates and/or participates in meetings, committees, training events, work groups, peer reviews and task forces as requested.

1. Participates in various task forces, work groups and committees.

2. Communicates with and coordinates efforts, as needed, with various state and local agencies.

3. Coordinates and provides training as requested.

Trains and provides technical assistance to other region staff in the areas relating to the commitment and placement planning process.

Performs other related duties as assigned.

A valid driver's license is required.

PREFERRED QUALIFICATIONS

A bachelor's degree from an accredited college or university and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.

A master’s degree from a college or university can substitute for one year of the required experience.

3-5 years’ experience working with delinquent youth in a Residential setting.

Experience conducting investigations, program reviews, and program monitoring and making recommendations based on findings.

Experience working with the DJJ incident reporting system (Central Communications Center) and Juvenile Justice Information System (JJIS)

Computer Software experience such as Microsoft Office.

SPECIAL NOTES

To be considered for this position, responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida Candidate Profile. Actual work experience, years of employment, hours worked per week, explanation of gaps in employment must be clearly defined, or the candidate may not be considered for the position.

This position requires non-traditional hours, including weekend and evening hours when needed.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.