Operations Manager

Job Description

Job Description

Operations Manager (OM) – Pavement Maintenance Operations

Join Our Team

Appell Striping of Tampa Bay is seeking a driven, hands-on Operations Manager to help lead and grow our pavement maintenance operations. This is not a “sit behind a desk” management position. The ideal candidate is willing to lead from the front — helping manage operations while also working directly in the field alongside crews, especially during the early stages of growth.

The Operations Manager will oversee daily operations, scheduling, crew management, customer communication, and overall execution of projects while helping build a scalable operation. This role is ideal for someone who takes pride in leadership, organization, production, and building a strong team culture.

About Us

Appell Striping of Tampa Bay provides professional pavement maintenance services for commercial property owners, property managers, and businesses throughout the Tampa Bay region. Our services include line striping, sealcoating, crack filling, pothole repair, and other asphalt maintenance solutions designed to improve safety, enhance curb appeal, extend pavement life, and support ADA compliance.

We are a growing company that values professionalism, teamwork, accountability, and exceptional customer service. We offer employees the opportunity to make an immediate impact while building a long-term career with a company focused on growth and development.

Key Responsibilities

Operations & Project Management

• Oversee daily scheduling of crews, trucks, equipment, and materials
• Coordinate line striping, sealcoating, crack filling, pothole repair, and other pavement maintenance services
• Ensure projects are completed safely, efficiently, and professionally
• Adjust schedules based on weather and project changes
• Maintain organization across field and office operations
• Ensure projects are completed according to Appell standards

Hands-On Field Leadership

• Work directly in the field on active jobs as needed
• Assist crews with production and job execution
• Lead by example through hard work and professionalism
• Help train newer crew members in the field
• Be willing to work early mornings, nights, weekends, and long shifts during peak season
• Help bridge operational gaps while the company continues building and expanding crews

Crew Management & Team Development

• Hire, train, and manage field employees
• Build dependable crews and strong company culture
• Hold team members accountable for quality and professionalism
• Conduct daily production and jobsite coordination
• Ensure crews maintain clean trucks, trailers, and equipment
• Promote safety and efficiency across all operations

Sales & Business Growth Support

• Assist with estimates and job walkthroughs
• Help follow up on leads and proposals
• Identify opportunities for additional services
• Support company growth initiatives and operational expansion
• Help build long-term recurring commercial relationships

Customer Communication

• Communicate professionally with customers, property managers, and clients
• Handle customer questions and job updates
• Resolve issues quickly and professionally
• Ensure a high-quality customer experience from start to finish
• Help maintain long-term customer relationships

Financial & Operational Oversight

• Help monitor labor, materials, and overall job efficiency
• Maintain awareness of job profitability and production goals
• Ensure crews operate efficiently and avoid unnecessary waste
• Assist with invoice completion and project closeout procedures
• Help improve systems and operational organization as the company scales

Daily Responsibilities

• Review schedules and coordinate crews
• Communicate with customers and field staff
• Visit and oversee active jobsites
• Assist crews in the field when needed
• Ensure equipment and materials are ready
• Solve operational issues quickly
• Maintain quality control standards
• Support production and job completion

What We’re Looking For

Qualifications

• Previous experience leading crews in construction, paving, asphalt maintenance, landscaping, utilities, or a similar field
• Experience operating trucks, trailers, and commercial equipment
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Ability to work independently and make sound decisions under pressure
• Valid driver's license with a clean driving record
• Ability to lift 75+ pounds and work outdoors in Florida weather

Ideal Traits

• Strong work ethic
• Hands-on leadership style
• Highly organized and dependable
• Self-motivated
• Positive attitude
• Team-oriented
• Takes pride in quality workmanship
• Comfortable in a fast-paced startup environment
• Willing to do whatever it takes to help the team succeed

Growth Opportunity

This position offers a unique opportunity to grow with a rapidly expanding company.

Initially, the Operations Manager will spend much of their time working in the field alongside the owner, learning every aspect of the business. As additional crews are hired, the role will evolve into leading daily operations, overseeing multiple projects, managing employees, coordinating schedules, conducting estimates, and helping drive the long-term growth of the company.

For the right individual, this is an opportunity to become a key leader within Appell Striping of Tampa Bay and play an integral role in building the company from the ground up.